Customer Tech-Sales Performance Management (SPM) Architect-Manager

Join EY as a Customer Tech-Sales Performance Management (SPM) Architect-Manager

Location: Anywhere in Country

Customer Technology –Sales Performance Management (SPM) Architect– Manager

The opportunity

EY is a global leader in business and technology transformation. Our bold ambition and sector-agnostic model place us at the center of change for organizations across industries including Technology, Life Sciences, Energy, Manufacturing, Consumer Goods, and beyond. We help clients modernize operations, adopt cutting-edge platforms and achieve measurable outcomes. Our purpose is clear - to help organizations thrive in an economy that is trusted, resilient, and built for sustainable growth.

Your key responsibilities

In this role, you will lead the technical design and architecture of SPM platforms, ensuring alignment with business goals and scalability across enterprise environments. You will collaborate with cross-functional teams and global delivery centers to deliver high-quality solutions. Your responsibilities will include:

• Leading end-to-end architecture and design of SPM platforms (SAP Commissions, Varicent, Xactly, Spiff)
• Translating complex compensation models (quotas, incentives, accelerators, draws, SPIFFs) into scalable system architecture
• Designing data pipelines and integration strategies across ERP, CRM (Salesforce, Dynamics), HR, and finance systems
• Driving modernization efforts from on-premise to cloud-native ecosystems
• Providing technical oversight and governance for development teams
• Ensuring compliance with data privacy and industry regulations (SOX, GDPR, HIPAA)
• Mentoring junior architects and developers
• Supporting reporting and analytics capabilities for accurate and timely insights

Skills and attributes for success

To excel in this role, you’ll need a blend of technical expertise, strategic thinking, and leadership capabilities. Key skills include:

• Strong communication and client-facing presence, with the ability to lead executive-level discussions
• Deep understanding of incentive compensation processes and SPM platforms
• Expertise in data modeling, ETL/integration design, and performance tuning
• Familiarity with cloud platforms (AWS, Azure, GCP) and API-based integrations
• Ability to manage global delivery teams and ensure solution quality
• Commitment to documentation, governance, and best practices

To qualify for the role, you must have

• A Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (Master’s preferred)
• 8+ years of experience in incentive compensation/SPM implementations
• 5+ years in a technical architect or solution lead role
• Deep expertise in SAP Commissions and at least one other major SPM platform (Varicent, Xactly, Spiff)
• Strong experience with SQL, reporting tools, and data visualization
• Familiarity with cloud environments and integration frameworks
• Excellent problem-solving and analytical skills
• Ability to travel based on client needs

Ideally, you’ll also have

• Certifications in SAP Commissions, Varicent, or other ICM platforms
• Experience working in regulated industries (e.g., Life Sciences, Financial Services)
• Exposure to Agile delivery methodologies
• Experience with embedded analytics or BI tools

What We Offer You

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
• Join us in our team-led and leader-enabled hybrid model.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities , including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3 or email the TSS at

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.