Customer Success Manager, Media Sales

Company : T-Mobile

Location : Bethesda, MD, 20811

Posted Date : 15 September 2025

Job Details

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Advertising Solutions is T-Mobile’s fast-growing advertising technology business. It leverages high-quality mobile data from the T-Mobile network that enables advertisers to build audience segments based on app ownership and usage insights. T-Mobile is bringing innovative solutions to the advertising space, making more channels and better data accessible to advertisers of all kinds.

In this role, your knowledge of online media, programmatic data, combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your skills of influencing and relationship-building, you provide world class client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover your clients' business needs. Our team will partner closely with many of the world's biggest advertisers and agencies to develop digital solutions that build businesses and brands. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on our broad range of products across video, display, and mobile to help them connect instantly and seamlessly with their audiences and insights.

Job Responsibilities :

Partner with sales and internal cross functional teams for planning, strategy, insights, execution, measurement, and optimizations for campaign management. Responsible for owning renewal process of existing clients.
Own and manage day-to-day campaign management on the Strategic sales team.
Begin to develop customer relationships and identify opportunities for up-selling. Collaborate with sales and internal teams to identify revenue growth opportunities.
Responsible for other Duties/Projects as assigned by business management as needed.

Education and Work Experience :

High School Diploma/GED (Required)
Bachelor's Degree (Required)
2-4 years’ experience in Advertising sales, marketing, or media. Experience working with Digital Ads Products.
2-4 years’ experience in Agency background and knowledge of programmatic and Digital OOH landscape

Knowledge, Skills and Abilities :

Advertising Sales Experience with advertising sales and media

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