Senior Manager, Software Engineering (Change and Approval Management, SLO platform & Business Services Health)

Senior Manager, Software Engineering

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Position Summary

GEICO is seeking an experienced Senior Manager with a passion for building high performance, low-latency platforms, and applications. You will build and manage a team of engineers with a deep focus on delivering enterprise-wide product to operate in a highly performant and efficient way. You will help drive our insurance business transformation as we redefine experiences for our customers.

Position Description

Our Senior Manager is an engineering leader who works with the engineering staff to innovate and build new engineering solutions, improve and enhance existing solutions and leverage them to solve critical operational problems. A Senior Manager will lead strategy and execution of a technical roadmap focusing on increasing product delivery velocity and unlocking new engineering capabilities. The ideal candidate has deep technical expertise to improve application performance, capacity benchmarking, improve availability and reliability, design and evolve cloud infrastructure and architecture.

Position Responsibilities

As a Senior Manager, you will:

• Collaborate with the Director to manage project dependencies, negotiate delivery dates, and ensure the timely completion of projects
• Identify and address project risks, presenting implementable solutions or alternatives
• Understand how requirements and design choices may impact systems across multiple areas
• Initiate and support performance evaluation of team members
• Craft fully compliant quality documentation
• Collaborate with the product teams to understand their pain points around performance, resiliency and formulate strategies to address recurring issues in a sustainable way
• Cultivate a culture of motivation and achievement, building and maintaining trustful relationships with team members
• Address technical or analytical skill gaps, challenging team members to share knowledge and learn new technologies
• Constantly up to date with current software engineering best practices
• Craft and deliver persuasive arguments to drive projects for process improvement, cost leadership, and customer experience enhancement
• Manage up to leadership and provide feedback when necessary
• Develop and be accountable for the team budget, reporting on results achieved at regular intervals
• Mindset of efficiency and utilization improvements
• Contribute significantly to the team planning process, including surfacing team's proposals
• Ability to construct roadmaps, manage and translate projects into deliverables, adjust priorities, and be able to understand and adjust the team capacity as needed

Qualifications

• Fluency in at least one modern language such as Go, Java, and Python (Go/Python preferred)
• Hands-on developing software at least 10-20% of the time
• Experience with open-source software is a plus
• Working knowledge of functional and object-oriented development paradigms, and design patterns
• Passionate for all things testing (unit, integration, functional, performance, etc.)
• Strong foundation in algorithms, data structures, and core computer science concepts
• Implemented RESTful and GRPC services, event driven architectures, microservices and libraries
• Knowledge of cloud computing technologies and concepts (SaaS, PaaS, IaaS, etc.)
• Knowledge of Cloud platforms (AWS, GCP, Azure etc.)
• Experience with application monitoring tools and performance assessments
• Understanding of SQL, and NoSQL databases, including stateful services management and storage
• Strong experience with Kubernetes (any distribution including AKS, GKE, EKS, or self-managed clusters) for orchestration, service deployment and scaling in cloud-native environments.
• Understanding of networking, caches, key/value stores, load balancing, global load balancing, queues, DNS and CDN
• Ability to construct, interpret, and apply metrics for decision-making, prioritization, and progress visibility
• Strong site reliability engineering principles
• Strong passion for technology and engineering excellence
• Exceptional leadership and communication skills
• Effective negotiation abilities
• Adaptability and capacity for learning technical concepts quickly
• Commitment to fostering a culture of trust, accountability, and continuous improvement
• Strategic thinking and the ability to drive projects for positive change
• One or more of the following or relevant certifications are a plus but not required:
• AWS Certified DevOps Engineer
• Google Professional Cloud DevOps Engineer

Experience

• 8+ years of experience in leadership position
• 8+ years of leading a Site Reliability Engineering team
• 6+ years of professional software engineering experience, including software development lifecycle best practices.
• 5+ years of development in a large-scale, mission-critical environment
• 5+ years of hands-on work experience supervising personnel in a technical environment.
• 5+ years of experience with one of the public cloud - AWS, GCP, Azure, or another cloud service
• 2+ years' experience with automated testing including Unit, Integration, and End-to-End functional testing.

Education

• Bachelor's degree in information technology or related field, or equivalent experience

Annual Salary

$150,000.00 - $300,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career and your potential in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year