JobsUSACoordinator, Inbound Transportation
Company : Ross Stores
Location : Fort Mill, SC, 29715
Posted Date : 15 September 2025
Job Type : Other
Category : Administrative Assistance
Occupation : Coordinator
Job Details
Inbound Domestic Transportation Coordinator
Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:
- Success. Our winning team pursues excellence while learning and evolving
- Career growth. We develop industry leading talent because Ross grows when our people grow
- Teamwork. We work together to solve the hard problems and find the right solution
- Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
General Purpose: The inbound domestic transportation coordinator is responsible for providing support for all domestic inbound transportation activities.
Essential Functions:
- May provide support to the inbound group in all areas of inbound transportation, including application of accessorial charges to shipments in TMS, scheduling, tracking, and tracing of orders. Enter and verify vendor routing requests and archiving orders and reviewing in RDM. Schedule live unload appointments at all DC's. Investigate and resolve issues related to domestic movement of freight and provide support to inbound planners as needed.
- May serve as point of contact for pending operational items on "Freight Payment Issues Log". Responsible for system entry of approved accessorial charges on shipments within TMS. Monitor Ross-Ship-Cost email box for accessorial entry requests, carrier invoices, & approval notifications etc.
- Provide superior level of customer service to vendors, carriers and DC's. Support customer service to multiple divisions of Ross to resolve any transportation-related issues.
- Assist with any projects requested by the Inbound International and Domestic Supervisor(s) and Manager
Competencies: Teamwork, Performance Standards, Drives Results, Communication, Customer Service, Adaptability
Qualifications and Special Skills Required:
- Bachelor's degree, or related professional work experience
- 2+ years of transportation operations/staff experience with knowledge of carrier logistics preferred
- Proficient in Microsoft Word, Excel and Access is required
- Strong self-motivation and the ability to work aggressively to complete projects
- 2 - 4 years of experience in a customer service role preferred
- Transportation experience within the retail industry preferred
- Transportation Freight Pay & Accessorial charge experience a plus
Physical Requirements: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.
Supervisory Responsibilities: None
Disclaimer: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
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