Client HR Business Partner III

Overview

ADP is hiring a Client HR Business Partner III .

If you’re looking for career advancement, award-winning training, and an inclusive environment with collaboration and belonging, this may be an opportunity for you. Read on and decide for yourself.

In this role, you’ll be a trusted advisor to our clients, using your HR experience, ADP product expertise, and consulting skills to solve their most critical business challenges. You carry the weight of ADP's service reputation and client satisfaction in your hands. This role focuses on helping clients, with daily variation based on client questions and solutions, supported by top-ranked training.

To thrive, you must be comfortable building relationships with external clients and internal partners. Your communication—over the phone and in writing—should be clear and easy for clients to understand and act on, contributing to high client satisfaction scores. The environment values inclusion and teamwork, with opportunities to form lasting professional relationships.

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP, watch here: ADP Careers Videos (URL not included in link)

What you'll do

Responsibilities

What you can expect on a typical day:

• Research, Troubleshoot, and Resolve: Serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. Solve client problems with a broad perspective, work independently to resolve issues, and provide proactive information, best practices, and training on ADP solutions.
• Communicate and Exceed Client Expectations: Use strong interpersonal skills, HR and ADP product knowledge to communicate with clients, set priorities, organize your day, multi-task, adapt, and provide prompt follow-up. Strive to exceed client expectations while adhering to ADP's core value of Integrity is Everything.
• Provide Recommendations and Educate: Interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients. Share knowledge with less experienced Consultants and Specialists at ADP.

To succeed in this role: Required Qualifications

• At least 5-8 years of professional consulting experience or equivalent in a systems-related organization
• At least 5-8 years of experience in a customer service or human resources environment, with proven ability to produce positive results

A college degree is helpful but not required. If you don’t have a degree, acceptable alternatives include:

• Experience noted above, OR
• Military Experience. We value the discipline, commitment, and problem-solving abilities gained in military service and provide an environment to continue making a meaningful impact.

Preferred Qualifications

• HR Certification or willingness to pursue within the first year

You’ll love working here because you can

• Be yourself in a culture that values equity, inclusion, and belonging
• Belong by joining one of our Business Resource Groups to connect globally
• Grow your career in an agile, fast-paced environment with opportunities to progress
• Continuously learn through ongoing training, development, and mentorship
• Be your healthiest with best-in-class benefits starting on Day 1
• Focus on mental health and well-being
• Join a company committed to giving back and making a positive impact in communities
• Get paid to pay it forward with company-paid time off for volunteering

What are you waiting for? Apply now!

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