VTC Administrator

VTC Administrator

We are seeking a skilled VTC Administrator to support enterprise-wide audio/visual and video teleconferencing systems for the Defense Logistics Agency (DLA) in Fort Belvoir, VA.

In this role, you will maintain and enhance AV/VTC infrastructure, ensure secure and reliable operations, and provide expert technical support to end users across multiple sites. The ideal candidate has hands-on IT experience with VTC systems, strong troubleshooting skills, and the ability to work both independently and as a trusted subject matter expert for staff and leadership.

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Responsibilities include:

• Maintain and update existing AV/VTC systems, including hardware, software, patches, upgrades, and unique VTC applications.
• Provide both standard and advanced enterprise-wide AV/VTC support.
• Manage and track AV/VTC support requests using ServiceNow.
• Support and maintain a wide range of AV/VTC equipment.
• Coordinate with vendors for warranty or proprietary repairs.
• Serve as an AV/VTC subject matter expert.
• Provide training and knowledge transfer to DLA Information Operations personnel.
• Research and evaluate the impact of upgrades, patches, service packs, and applications on AV/VTC systems.
• Deliver advanced AV/VTC support to site personnel.
• Ensure AV/VTC systems remain secure.
• Generate and deliver reports to the Information Assurance Office.
• Prepare and present project updates, findings, and technical briefings.
• Provide Advanced AV/VTC Support for the AV/VTC infrastructure.
• Create and maintain network diagrams, equipment configuration guides, and user-friendly job aids.
• Provide after-hours and on-call support as needed.

Required qualifications include:

• A minimum of three (3) years of progressive Information Technology (IT) experience.
• Security Clearance Requirement: Secret
• Certifications: DoD Approved 8570 Baseline Certifications - IAT Level II (one of the following): CCNA Security, CySA+, GICSP, GSEC, Security+, SSCP
• Computing Environment Certification (one of the following within 6 months of hire): 100-150 Cisco Certified Support Technician (CCST) Networking, 100-160 Cisco Certified Technician (CCST) Cybersecurity

Work environment and physical demands include:

Location: Fort Belvoir, VA

Type of environment: Office

Noise level: Medium

Work schedule: Schedule is day shift Monday Friday. May be requested to work evenings and weekends to meet program and contract needs.

Amount of Travel: Less than 10%

Physical demands include:

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

US Citizen required

Secret clearance required