Toyota Arena Stand Lead

Stand Leader

Position Title: Stand Leader

Department: Food & Beverage

Reports To: Concessions Manager

Classification: Part-Time

Compensation: $20.50 an hour

Job Description

The Concessions Stand Lead is responsible for overseeing a Concession Stand with multiple employees, cashiers, cooks, counters, bartenders and bar backs.

Essential Functions include, but are not limited to: pre-event setup, event day operations and event specific closing/check-out. The primary functions of this position are to provide oversight of team members within their designated areas, as they provide hospitality, money exchange, practice safe and sane food handling, responsibly serve alcohol and general policies and procedures.

The Concessions Stand Lead reports to the Concessions Manager and is a part-time, event-based position located within the Food and Beverage Department. Hours for this position fluctuate depending upon arena event schedule.

Responsibilities

• Have complete knowledge of all menu items, production specs, ingredients, cooking times and presentations
• Work with supervisors on pre-event setup including counting of inventory, turning on equipment, verifying warehouse requisitions, setting stanchions and back of house spaces (where/when appropriate)
• Verify all opening inventory counts
• Understand and ensure proper execution of responsible alcohol service
• Understand and maintain proper sanitation and food safety
• Ensure proper documentation is completed for each shift; including but not limited to: temperature logs, inventory sheets, void sheets, spoilage tracking, lunches and breaks, alcohol sheets, etc.
• Assist Supervisors in training of new team members to ensure their success and the success of the department as a whole
• Verify all side work has been completed properly and in an appropriate amount of time
• Monitor food and beverage quality/presentation throughout the event
• Maintain organization and cleanliness of all storage areas, i.e. back bars, storage rooms, beverage cages, cabinets, walk in coolers, etc.
• Conduct/complete end of the night walk-throughs to ensure all inventory is secured and all spaces reflect proper sanitation and appearance standards
• Have full knowledge of food and beverage menu items and accompaniments.
• Be comfortable with the arena and know how to navigate personally, as well as assist guests
• Support any other Food & Beverage departments as needed
• Work with counter parts of operation to ensure event standards of service are reached
• Check in and out with supervisors for each shift
• Report incidents to supervisors and manager
• Help maintain and ensure excellent customer service
• Other responsibilities and tasks as deemed appropriate by the Supervisors and Management Team

Experience/Training/Education/Skills

• Must be a minimum 21 years of age
• 1-2 years' experience in a leadership role working in a fast-paced hospitality environment preferred
• Detail orientated
• Must possess excellent interpersonal skills and diplomacy
• Excellent communication and interpersonal skills
• Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
• Flexible schedule We prefer candidates that are able to work 90% of all monthly events; ability to work nights, weekends and holidays as required
• Must be able to work in an environment with fluctuating temperatures
• Education - High School Diploma/GED

License/Certificate:

• Valid California Driver's License
• Food Handlers Card
• TIPS Certified

Physical and Environmental Requirements:

This position requires standing, walking, bending and lifting 50lbs. throughout the day as well as working at the computer; irregular hours will be required. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Recruiter- Wendy Canahui ASM Global Toyota Arena 4000 E. Ontario Center Parkway Ontario, CA. 91764 Applicants that need reasonable accommodations to complete the application process may contact 909-937-3013 ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.