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TF030 Scrum Master

Disability Solutions

Company : Disability Solutions

Location : Charlotte, NC, 28245

Posted Date : 28 October 2025

Job Type : Other

Category : Software Development

Occupation : Scrum Master

Job Details

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for facilitating scrum ceremonies, managing dependencies, providing visibility into delivery plans and progress, promoting agile principles and mindset through coaching, and enabling continuous improvement across multiple scrum teams. Key responsibilities include optimizing the flow of stories and the value delivered for medium to high complexity projects and programs. Job expectations include ensuring the team resolves impediments quickly, following agreed-to processes, and maintaining a good relationship with the product management team and other stakeholders.

This role is responsible for optimizing the flow of stories and the value delivered by one or more Scrum/Kanban team(s) and is focused on serving the needs of the team to drive performance and growth. Key responsibilities include coordinating and facilitating Scrum/Kanban ceremonies, managing dependencies for assigned teams, providing visibility into team delivery plans and progress, enabling continuous improvement within the team. This role ensures the impediments are resolved quickly, the team follows their agreed to processes, and that there is a good relationship between the Product Owner and the development team. Must be able to promote and coach the Agile mindset and principles, empowering the team to become self-managing and fulfill their cross functional potential.

Responsibilities:
  • Facilitates Scrum ceremonies including Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives
  • Provides visibility into the Agile team's delivery plans and progress against plan to stakeholders
  • Manages risk including dependency management, impediment removal and compliance with Enterprise Change Management and other policy requirements
  • Applies metrics to assess team delivery, maturity, and performance and identifies and shares improvement opportunities with the team
  • Partners with product stakeholders to ensure the team has a healthy product and Sprint backlog
  • Provides coaching and mentoring to the team for them to become high performing by collaborating, focusing on continuous improvement including cross-training, and sharing knowledge on scrum practices and Agile principles
  • Leads scaled planning for the team including Pre Planning/Preparation and Program Increment Planning Events) and represents the team in Scrum of Scrums/Agile Release Train Syncs
Required Qualifications:
  • Expert Knowledge of Jira and Confluence
  • Demonstrated practical working experience guiding and coaching teams on the implementation of Agile best practices and changing mindsets.
  • Knowledge of Bank of America's implementation of Scaled Agile.
Desired Qualifications:
  • Certifications from Scaled Agile or Scrum Alliance preferred
  • Practical knowledge of the application supported by our teams and ability to work with very demanding LOB Partners
Skills:
  • Agile Practices
  • Business Acumen
  • DevOps Practices
  • Influence
  • Result Orientation
  • Collaboration
  • Solution Delivery Process
  • Solution Design
  • Technical Strategy Development
  • Test Engineering
  • Application Development
  • Architecture
  • Automation
  • Risk Management
  • Stakeholder Management
Shift:
1st shift (United States of America)

Hours Per Week:
40

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