Territory Account Executive, iG&E - Thai Market

Overview

At Cloudflare, we are on a mission to help build a better Internet. The company runs one of the world's largest networks that powers millions of websites and other Internet properties. Cloudflare protects and accelerates Internet applications without adding hardware, installing software, or changing a line of code. Cloudflare helps customers improve performance and reduce spam and attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We hire curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on potential and support them throughout their time at Cloudflare. Come join us!

Available Location: Singapore (relocation provided)

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations work together to help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team helps customers solve real, technical problems while creating revenue streams that help the company provide free service to millions in our community.

About this Role

This role within the mid-market segment focuses on both acquiring prospective customers and expanding existing customer accounts. You will work a defined set of target accounts in the Digital Natives and/or the Commercial sub-segments. This position targets companies with up to 2,500 employees or $1 billion in revenue. The ideal candidate will have both a sales and technical background to drive engagement from administrative through executive levels within network operations, development, and technical infrastructure teams.

Key Responsibilities

• Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.
• Drive new business acquisition (new customer logos), customer expansion (upsell and cross-sell Cloudflare solutions), and renewal within your territory.
• Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
• Understand customer use-cases and how they pair with Cloudflare's portfolio solutions to identify new sales opportunities.
• Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.
• Effectively scale the territory with partners.
• Accurately forecast commercial outcomes by running a consistent sales process, including driving next-step expectations and contract negotiations.
• As a trusted advisor, build long-term strategic relationships with key accounts to ensure customer adoption, retention, and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.
• Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
• Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud, to realize our full potential in every customer.
• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.

Requirements

• Key Language: Thai (Must Have).
• Knowledge and experience handling mid-market in iGaming, iBetting or Entertainment sectors for Thailand.
• Direct B2B sales experience, adept at new business acquisition and account management.
• Experience selling a technical, cloud-based product or service.
• Working knowledge of the cloud infrastructure and security space.
• Solid understanding of computer networking and Internet functioning.
• Willingness to learn technical concepts/terms. Technical background in engineering, computer science, or MIS is advantageous.
• Strong interpersonal communication skills (verbal and written) and organizational skills.
• Self-motivated with an entrepreneurial spirit.
• Comfortable working in a fast-paced dynamic environment.
• Willingness to travel frequently to visit customers and prospects.
• Bachelor's degree or equivalent professional experience.

What Makes Cloudflare Special?

We are a highly ambitious, large-scale technology company with a soul. Our mission to help build a better Internet includes protecting the free and open Internet.

Project Galileo: Since 2014, we have equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks, technology already used by Cloudflare's enterprise customers at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we have provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use. We do not store client IP addresses, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and value diversity and inclusiveness. All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples include changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require an accommodation, please contact or via mail at 101 Townsend St. San Francisco, CA 94107.