Technical Business Analyst

Technical Business Analyst

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

General Function

The Technical Business Analyst EssilorLuxottica North America supports product delivery initiatives within the Helix division by bridging the gap between business needs and technical solutions. Reporting to the Product Delivery Manager, the analyst plays a critical role in eliciting, documenting, and refining requirements while ensuring clarity, traceability, and compliance throughout the development lifecycle.

The Technical Business Analyst operates within Agile and hybrid project environments, working closely with Product Owners, technical teams, QA, and business stakeholders to define scope, clarify edge cases, and facilitate effective solution delivery. This role ensures that requirements are accurately translated into user stories and that deliverables meet both business objectives and quality standards.

Major Duties And Responsibilities

1. Lead Agile ceremonies including daily stand-ups, sprint planning, backlog grooming, sprint reviews, and retrospectives to maintain team cadence, transparency, and alignment
2. Elicit, document, and refine business and functional requirements through stakeholder interviews, workshops, and analysis of current-state processes
3. Collaborate with Product Owners and stakeholders to groom the backlog, write user stories, define acceptance criteria, and ensure clear prioritization of work
4. Translate business needs into actionable technical requirements, clarify scope and edge cases, and ensure shared understanding across engineering, QA, and business teams
5. Ensure that all requirements, decisions, and changes are clearly documented and traceable throughout the delivery lifecycle to support compliance, testing, and audit readiness
6. Monitor team velocity and delivery progress; proactively support issue resolution and escalate risks or blockers that may impact sprint goals or release timelines
7. Collaborate with QA teams to ensure test coverage aligns with documented requirements and support UAT coordination with business stakeholders
8. Prepare release documentation, validate business sign-offs, and ensure operational teams are informed and ready prior to go-live
9. Foster collaboration across cross-functional teams including engineering, QA, security, infrastructure, and legal to ensure successful end-to-end delivery

Basic Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, or related discipline
• 3+ years of experience in product delivery, business analysis, or project execution within Agile and/or hybrid environments
• Strong understanding of Agile practices and the software development lifecycle
• Proven ability to write clear, actionable user stories and acceptance criteria
• Experience with Jira, Confluence, or other Agile project management tools
• Excellent communication, collaboration, and organizational skills

Preferred Qualifications

• Experience working in a hybrid delivery model that integrates Agile and Waterfall methodologies
• Familiarity with regulatory, security, or compliance-related documentation and traceability
• Experience supporting enterprise-level integration or product launch initiatives
• Certification in Agile, Scrum (e.g., CSM, SAFe), or Business Analysis (e.g., CBAP)
• Strong understanding of software development and testing life cycles

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.