Team Leader, Commercial Lines

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

AssuredPartners is a leading insurance brokerage that prides itself on delivering more than insurance expertise. Our teams provide the highest level of service, tailored solutions, and forward-thinking risk management strategies that truly set us apart. With a culture based on integrity, collaboration, and technical excellence, we are proud to offer our clients, andour employees, the very best in the insurance industry. As part of Gallagher, you will be joining a team that delivers more than policies; you will provide proactive risk management consulting, innovative solutions, and an unmatched level of client service.

The Commercial Lines Team Leader will provide high level support and mentorship to team members, including Account Coordinators and Account Managers in Denver, CO!

The Team Leader maintains and strategizes business retention, and serves as representative of the team to Management, in partnership with the Department Manager. This role requires a significant degree of independent judgment and discretion.

• Concentrate on day-to-day account management of complex and/or specialty/niche industry client accounts.
• Focus on building, expanding, and solidifying relationships with existing clients at all levels within the company and leads appropriate resources to address the client's risk/capital management needs.
• Collaborates with management to develop, maintain, improve and implement goals and objectives across the Commercial Lines Department.
• Serves as a mentor, positive role model and trainer to Account Managers and Account Coordinators.
• Performs annual Employee Performance Appraisals for team members.
• Resolves Employee Relations issues with assistance from Human Resources
• Comprehensive oversight of all premium, claims and accounting responsibilities tied to the service of the Client.
• Establish and monitor best-in-class client service deliverables, processes and procedures to meet and exceed client expectations.
• Serves as senior subject matter expert associated with content, processes, and procedures.

Required: Bachelor's degree and 7 or more years client service and/or claims management experience OR High School degree and 12 years experience. License required. Excellent verbal and written communication skills. Able and willing to travel approximately 25% of the time.

Preferred: Leadership and/or people management experience, directly or indirectly, strongly preferred. Professional designation may be preferred, such as CPCU, CIC or ARM.

Behaviors: Demonstrates critical thinking and identify opportunities of improvement. Comfortably engages in crucial conversations. Provides and promotes collaboration to the team.

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We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.