Systems Analyst 2

Public Consulting Group LLC

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector.

Our Human Services team helps state and municipal human services and economic development agencies keep their promisesresponsibly and sustainablyto the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.

Services

PCG provides a wide range of services including:

• Program Consulting
• Finance Consulting and Billing Services
• Applied Technology
• Outsourcing and Operations
• Strategy
• Project and Grants Management
• Assessments and Feasibility Studies

The role is responsible for defining and prioritizing the business needs of the agency health and human services enterprise systems, including the review and tracking of gaps between business processes, technical requirements, government compliance, or user experience for overall system functionality. Further, provides insight into the project and contractor methods of doing business by reviewing process and product activities for adherence to standards and plans.

Specific Responsibilities

Designs information systems solutions to help the organization operate more efficiently and effectively.

• Facilitates software development lifecycle activities
• Conducts Requirements Gathering Sessions
• Creates artifacts relative to project initiatives
• Contributes to work plans and other deliverables
• Partners with QA to develop User Acceptance Testing
• Communicates business challenges to stakeholders and assists in developing solutions
• Identifies opportunities for streamlining procedures by applying IT best practices
• Updates and creates training and learning management system documentation

Required Skills

• Strong familiarity with Systems Development Lifecycle
• Ability to work independently and as part of a team
• Proven ability to take initiative to move daily work forward
• Ability to use sound judgment in completing tasks and to seek guidance when needed
• Creative problem-solving ability
• Commitment to exceptional client service
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Knowledge of tools used by the client such as Microsoft TFS/MTM, ADO, and Visual Studio

Required Experience

• Education: Bachelor's degree or equivalent experience required
• Experience: 4+ years' experience in business planning and software development

Working Conditions

• Office Setting - Hybrid in Harrisburg, PA

Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Range: $76,800-$90,000

EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law.