System Development Engineer, Platform Engineering & Emerging Technology (PEET)

System Development Engineer

The Platform Engineering & Emerging Technology (PEET) Amazon Dedicated Cloud team is hiring for a System Development Engineer to support CloudTrail, AWS Config and other AWS services! You'll design, deploy, monitor, and automate infrastructure, tools and systems to provide a highly-available and resilient platform for our customers' and our team's workloads.

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.

The PEET team supports the operations of the CloudTrail, AWS Config, and other AWS Services in ADC regions and builds the services in new ADC regions and features. This specific role will also support our development team, which creates solutions to solve ADC builder and customer pain points. We're looking for an experienced builder to solve problems for some of the largest compliance and governance services on the planet; if you possess that rare mix of depth in Operations, Networking, and Systems Engineering then we are waiting for your application.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key Job Responsibilities

You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at diagnosis, response, measurement, and automation. You will optimize, design and build the operational scalability that sustains the platform's insane growth. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.

• Design, deploy, monitor, and automate infrastructure, tools and systems to provide a highly-available and resilient platform for our customers' and our team's workloads.
• This position involves on-call responsibilities, typically for one week in every eight. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice.

A Day In The Life

You'll roughly spend 50% of your time operating production systems and 50% making long-term improvements to the reliability, availability, and performance of those software systems. An example week could look like:

• Monday morning you root caused why some deployments recently failed, and in the afternoon, you made fixes for those bugs.
• Tuesday you realized there's actually a common thread to those bug fixes yesterday, and designed a solution to that class of problem, seeking feedback from your team.
• On Wednesday you investigated a Service Level Objective (SLO) that recently became less than useful. You dove deep, talked with the partner team, and found out the thresholds no-longer makes sense, so you updated their infrastructure as code (IaC) to fix it.
• Then on Thursday and Friday you continue the design and prototype for a new solution you pitched to automate dependency analysis and testing in region, to accelerate build timelines.

About The Team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Utility Computing (UC)

AWS Utility Computing (UC) provides product innovations from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.