Surgical Coordinator (PRN)

Overview

Join to apply for the Surgical Coordinator (PRN) role at Children's National Hospital .

Base pay range information is provided by the hospital.

Base pay range

$42,619.20/yr - $71,011.20/yr

Responsibilities

• Schedule and pre-certify for both the physician and facility; verify insurance eligibility; review benefits (including co-pay and deductible) and document procedures for the hospital operating room and ambulatory surgery centers, as well as outside hospitals and surgery centers.
• Work with parents and other departments to schedule patients in a timely manner; ensure registrations, demographic and insurance information are correct.
• Verify guardianship/custody issues that might arise; coordinate vendor or specialized equipment required for the surgical procedure upon request.
• Coordinate with the surgeon’s and parents’ schedules (and other physicians if needed) to schedule procedures and tests; use Cerner or equivalent scheduling system to confirm and communicate details to families.
• Confirm and coordinate admissions or procedures with other departments per patient needs; follow up with families until the procedure is scheduled.
• Post cases in the Cerner system; maximize operating room block time utilization; obtain required authorization numbers for late rooms or open times; escalate problems to system managers as needed.
• Ensure registrations appear in the HBOC/Cerner system at least two days prior to the procedure; obtain necessary consents and verify documentation before the date of service.
• Provide peer support to other schedulers, share insurance notifications, and communicate cancellations or add-ons to relevant teams.
• Promote patient safety by maintaining accurate information, communicating clearly, and involving the team to resolve uncertainties.
• Participate in organizational accountabilities, including attention to detail, quality control, and ongoing process improvements.

Qualifications

• Minimum Education: High School Diploma or GED (Required)
• Minimum Work Experience: 3 years progressive experience performing patient registration and scheduling, medical insurance verification, preferably in a hospital or physician’s office as a receptionist (Required)
• Required Skills/Knowledge: Proficient in Cerner and/or similar EMR systems; knowledge of CNHS HBOC and PPM/PSM systems; excellent verbal, interpersonal, and telephone skills; proficient knowledge of medical insurance verification, screening, financial counseling, billing, and healthcare business operations; working knowledge of CPT/ICD-10 coding; ability to multi-task and understanding of medical terminology.

Job Details

• Primary location: District of Columbia-Washington
• Work locations: CN Hospital (Main Campus)
• Job category: Administrative Support / Customer Service
• Organization: Surgery COE
• Position Status: R (Regular)
• Shift: Day
• Work Schedule: 7-3:30 pm

Related information

• Posting date: Sep 30, 2025, 9:55:16 PM
• Full-Time Salary Range: 42619.2