Support Services Team Lead

The Support Services Team Lead at LabCorp oversees daily operations in the Accessioning department, manages specimen routing, and enforces policies to ensure quality and efficiency. This role requires leadership skills, attention to detail, strong communication, and the ability to drive process improvements in a fast-paced clinical laboratory environment. The position supports LabCorp's mission of improving health and offers opportunities for growth and development.

*****Labcorp is now offering $1,000 SIGN-ON BONUS*****

Active Labcorp employees are not eligible for the sign-on bonus

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Team Leader to join our team. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".

Requirements

• High school diploma or equivalent
• Bachelors degree is a plus
• 3 years of relevant experience; preferably in a clinical laboratory
• Prior leadership experience is a plus
• Familiarity with laboratory operations as well as policies and procedures is preferred
• Strong computer skills and working knowledge of Microsoft Office
• Excellent communication skills; both written and verbal
• High level of attention to detail with strong organizational and prioritization skills
• Strong critical thinking skills with the ability to make decisions in a fast paced environment
• Ability to handle the physical requirements of the position

Job Duties/Responsibilities

• Assist in the supervision of the day to day operations of the Accessioning department
• Help lead the team in their daily processes and procedures
• Assist with preparation of laboratory specimens for analysis and testing
• Oversee routing of specimens to their respective prep areas
• Encourage process improvements and best practices
• Perform quality assurance checks to ensure efficiency and accuracy
• Resolve any production errors as requested by management
• Research and resolve any production errors while escalating when necessary
• Engage in continuous process and service level improvements
• Perform quality assurance checks to ensure efficiency and accuracy
• Responsible for enforcing and managing policies and procedures
• Perform administrative duties as needed

Work Schedule: Sunday 5:00pm - 10:00pm and Monday - Thursday 4:30pm - 1:00am

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here .

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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team lead, laboratory operations, process improvement, quality assurance, specimen handling, laboratory supervision, customer service, clinical laboratory, leadership, administrative support