Staffing Coordinator - Full Time Days (7am to 3:30pm)

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Education, Knowledge, Skills and Abilities Required:

• 2-3 years minimum of clerical experience.

• Proficient in computer skills.

• Strong working knowledge of Microsoft Office applications, such as excel (pivot tables, vlookup and formulas, spreadsheets); word (mail merge, tables), outlook (email, calendars, tasks).

• Maintains a high degree of accuracy with minimal errors.

• Maintains notes to avoid asking repetitive questions.

• Demonstrates active listening skills to accurately interpret employee and/or management inquiries.

• Provides superior customer service through all types of interactions by maintaining a positive, friendly and patient attitude at all times.

• Maintains confidentiality.

• Applies effective problem-solving skills.

• Strong attention to detail.

• Excellent communication and time management skills.

• Proactively implements measures to validate work.

• Always provides outstanding customer service by answering calls in a friendly and positive manner, keeps 'hold time' to a minimum and caller informed, and resolves all inquiries in a timely fashion.

• Keeps customers informed with frequent call-backs and updates on pending issues until resolution is completed.

• Speaks clearly and confidently without hesitation.

• Exceptional interpersonal skills (patient, articulate, friendly and positive).

• Demonstrates a team player attitude and willingness to do whatever it takes to support the department's goals and vision.

• Willing to work flexible hours.

• Follows directions and instructions carefully.

• Behaves in a professional manner at all times.

• Develops individual goals that align with department and organization goals.

Education, Knowledge, Skills and Abilities Preferred:

• Proficiency in Clairvia Scheduling System.

• Proficiency in PSOFT Time and Labor.

Minimum rate of $23.97 Hourly

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.

• Experience: Years of relevant work experience.

• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.

• Skills: Demonstrated proficiency in relevant skills and competencies.

• Geographic Location: Cost of living and market rates for the specific location.

• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.

• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.