Sr. Operations Specialist

Sr. Operations Specialist

The Sr. Operations Specialist plays a crucial role in providing fast-paced senior leadership level support to the People Strategy and Operations HR team. This position is outcome-driven with a strong focus on deadlines. The specialist works independently and autonomously to identify, lead, drive, and manage work that supports the strategies, initiatives, and goals of the organization. They are responsible for the development, implementation, and support of programs and projects that ensure operational efficiency, enhanced safety, increased productivity, reduced cost, and continuous improvement. The role also involves managing the day-to-day operational needs as well as the strategic goals of the business.

Essential Functions

• Provides operational guidance for new and existing programs and projects, ensuring required documentation, reporting, data collection, and database utilization are performed accurately and timely. Prepares progress reports, study results, and other reports as required.
• Collects and analyzes process, productivity, value, and quality-related data to develop and recommend operational practices and procedures that focus on operational efficiency, enhanced safety, increased productivity, and reduced cost.
• Directs, organizes, and engages in process and quality improvement initiatives. Responsible for identifying, leading, and implementing recommendations to improve operational efficiency, introduce new services, and create documentation of newly established workflows.
• Serves as the operational lead to provide structure, project management, and direction for new and existing workflow transformations and other operational initiatives. Develops action and project plans focused on operations and running the business.
• Leads compliance activities across the organization to ensure services are provided in accordance with State and Federal regulations, organizational policies and procedures, medical staff bylaws, and accreditation/compliance requirements.
• Facilitates complex meetings, including the development of visuals, to ensure clear communication and effective decision-making.
• Utilizes strong Microsoft skills, especially in PowerPoint, to create impactful presentations and reports.
• Analyzes data to develop actionable recommendations that drive operational improvements.
• May work on initiatives that span across several service lines.
• May serve as interim leadership.
• Self-starter with the ability to work independently and take initiative.

Qualifications

Required

• Bachelor's Degree or equivalent business, healthcare administration or related field
• 5 years of relevant experience

Preferred

• Master's Degree
• 5 years of relevant experience proven leadership
• 5 years of relevant experience in healthcare and working within in an organization of size and complexity comparable to Corewell Health

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health Cares For You

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location: SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids

Department Name: HR People Operations - HR Improvement

Employment Type: Full time

Shift: Day (United States of America)

Weekly Scheduled Hours: 40

Hours of Work: 8:00 a.m. - 5:00 p.m.

Days Worked: Monday - Friday

Weekend Frequency: N/A

CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.