Sr Epic Application Analyst

Overview

Wellstar is a place where contributions and ideas are valued. Our mission is to enhance the health and well-being of every person we serve, and we strive to make a difference in the healthcare industry and in people's lives.

Work Shift

Day (United States of America)

Job Summary

Functions under the direction of the IT Manager. Senior Application Analyst provides advanced system-level support of multi-user clinical or financial applications, operating systems, hardware, software, and reporting tools, including installation, configuration, training, maintenance, and end user support of complex systems. Requires advanced knowledge of systems analysis, in-depth knowledge of project management concepts and methodology. Able to lead and participate in project planning sessions, establish project goals, milestones, and procedures, and manage multiple projects with varying levels of complexity. The Senior Application Analyst works closely with project leaders on all aspects of project planning to meet project deadlines.

Promotes excellent customer service and strong communication skills to ensure the success of all software applications. Works with outside departments to promote, educate and train on current applications. Works with other members of the Information Systems staff, clinical and operational departments and other WHS personnel to accomplish the goals established for the project.

Core Responsibilities And Essential Functions

Adaptability/Flexibility

• Adjusts schedules, tasks, and priorities when necessary.
• Recognizes when changing customer or organizational expectations require new approaches and takes the necessary steps to meet new standards.
• Adapts effectively to change by accepting changes in work processes readily and with an optimistic perspective of the resulting benefits.
• Encourages others to commit to change initiatives by sharing the expected benefits and how they can make modifications to work processes.
• Adapts effectively to different situations even when under stress or pressure.
• Maintains flexibility in involving others in delivering customer-focused results.
• Understands the requirements of different situations and effectively adapts behavior under stress and pressure.

Creativity / Innovation

• Brings new thoughts and ideas to the conversation and is able to execute, challenges the status quo, leads brainstorming sessions with other team members. Takes risk, supports change, and encourages innovation. Explores alternative solutions. Networks with peers both internal and external to WellStar.
• Applies creative problem-solving skills to work to develop solutions to problems.
• Develops multiple alternatives and understands the feasibility of each.
• Effectively shares and implements ideas. Takes smart risks and challenges the status quo to improve processes.
• Champions innovative approaches within the department or across IT by acting as an opinion leader.

Decision Making / Judgment

• Recognizes problems and how they relate to other areas of the system. Gathers information and seeks input from others. Articulates issues, evaluates solutions, and communicates decisions.
• Analyzes problems effectively and makes appropriate decisions without missing deadlines.
• Demonstrates the ability to make effective decisions within limited time and cope with uncertainty to develop feasible solutions.
• Uses established standards to solve recurring problems and explores opportunities for continuous improvement.

Initiative

• Takes ownership of tasks, seeks additional responsibilities, and provides constructive recommendations.
• Completes assignments early and with minimal guidance. Demonstrates resilience and drives for results. Coaches others to focus on outcomes and efficiency.
• Accepts tough assignments to improve skills and stays up-to-date with knowledge and trends.

Mission, Vision, and Credo

• Supports WellStar Vision, Mission and Credo through daily actions and decisions and generates enthusiasm.

Self Development

• Takes responsibility for personal growth and development, mentors team members, and sets clear goals. Engages in continuous learning and seeks feedback to improve performance. Shares new knowledge to keep the team current.
• Anticipates customer needs and stays aware of external changes affecting the department.

Results Focus

• Sets challenging personal and team goals, prioritizes tasks, and takes ownership of deadlines. Maintains adherence to Wellstar processes and budgets. Delivers high-quality work with efficient use of resources.

Project Management

• In-depth knowledge of project management concepts and methodology. Leads and participates in project planning, defines roles, coordinates resources, and monitors progress. Manages multiple projects with varying complexity. Plans, communicates, and provides updates and contingency plans as needed.

Additional duties as assigned.

Required Minimum Education

Bachelor's Degree Preferred

Required Minimum Licenses And Certifications

All certifications are required upon hire unless otherwise stated.

Additional Licenses And Certifications

Required Minimum Experience: Minimum 5 Years Experience In Technology Required And healthcare Required or related industry Required

Required Minimum Skills

• Excellent verbal and written communication skills, with ability to communicate and negotiate with a variety of internal and external stakeholders.
• Ability to work well in a team, accept and give constructive feedback, support team goals, and encourage team members.
• Ability to multi-task, work independently with attention to detail, and mentor others.
• Ability to analyze and troubleshoot problems and offer solutions.
• Ability to identify opportunities for improvement and understanding of application support.
• Ability to serve as a primary resource for more than 1 application module and translate business or clinical requirements into technical solutions.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Hospitals and Health Care

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