Senior Business Analyst, ServiceNow HRSD

Who You'll Work With
At Slalom, our ServiceNow team is a dynamic collective of strategic thinkers and technology innovators dedicated to delivering meaningful business outcomes. We partner with clients to reimagine how work gets done, leveraging the ServiceNow platform not just as a tool, but as a strategic enabler of enterprise agility, operational excellence, and human-centered design.
Slalom is seeking a ServiceNow Technology Strategist with HRSD implementation experience. Our capability partners with our clients to deliver HRSD strategy and design, technology advisory, solution design, deployment, go-live, training and change support.
What You'll Do
As a ServiceNow HRSD Technology Strategisst, you'll guide clients in aligning ServiceNow's capabilities with their long-term enterprise goals. You'll design and deliver HRSD solutions that are scalable, strategic, and aligned with ServiceNow best practices.
• Translate business needs into clear, actionable requirements and ensure alignment across technical teams
• Design and validate HRSD solutions that support client enterprise objectives and integrate into their broader ecosystem
• Facilitate roadmap development and communicate how HRSD can drive strategic outcomes
• Review and refine technical solutions to ensure they meet both functional and business expectations
• Ensure the successful delivery of team projects
• Mentor team members on HRSD best practices, platform capabilities, and scalable design standards
What You'll Bring
• 5+ years of experience implementing and configuring ServiceNow or similar platforms, with 2+ years in client-facing role
• Strong track record delivering complex ServiceNow HRSD projects involving multiple stakeholders
• Expertise in business and systems analysis, including process and data modeling
• Excellent communication skills with the ability to engage both technical and non-technical audiences
• Proficiency in Agile methodologies, with strengths in planning, troubleshooting, and solution delivery
• A collaborative, self-driven mindset and a passion for designing solutions that enhance user experience
Required Certifications :
• ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD)
• Certified Implementation Specialist - Human Resources (CIS-HR)
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range for the Consultant role is $96,000 to $162,000. For this position, the base salary pay range for the Senior Consultant role is $110,000 to $203,000. For this position at the Principal level, the base salary pay range is $122,000 to $225,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
We will accept applications until October 17, 2025.
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