Sr. Analyst, Strategic Account Management

Sr Analyst - Strategic Account Management - Marketplace Growth Account Manager

We are a customer-centric team dedicated to helping sellers grow their businesses on Walmart Marketplace, delivering high-quality products to our customers at the best possible prices. We focus on nurturing a portfolio of business accounts, fostering strong relationships, and driving growth through regular meetings, personalized engagement, and strategic planning.

We are seeking a detail-oriented and goal-driven Account Manager, who is passionate about seller success, to join our dynamic Marketplace Category team. This role is primarily focused on account management, where you'll assess the needs and opportunities of our sellers while aligning them with Walmart's growth strategies including Walmart Fulfillment Services (WFS), implementing competitive pricing through promotions, planning impactful events, and boosting conversion by enhancing shipping speed. You will manage 30-40 accounts within the Food or Consumables department. Using Walmart's internal tools, you'll analyze business and market trends, ensure product listings are accurate and optimized, and leverage programs to drive promotions and deals. Additionally, you'll help sellers integrate their tools seamlessly into Walmart's ecosystem.

Influential Communication: Build a professional network, communicate effectively in challenging situations, and promote ideas that meet business needs. Foster trusting relationships and share information and experiences across the organization.

Strategic Business Acumen: Translate industry and business knowledge into actionable insights. Support business case development, project delivery, and process updates while addressing simple business issues and understanding stakeholder perspectives.

Entrepreneurial Innovation: Optimize revenue by sourcing products efficiently, monitoring sales and customer feedback, and identifying innovative business methods. Understand product assortment, customer preferences, and market pricing.

Adaptability: Show creativity and resilience in the face of change, adapt to shifting priorities, and continually update skills. Assist associates in adjusting to organizational changes.

In this role, you will focus on:

Seller Lifecycle: Engage with new sellers, monitor and improve their performance, and collaborate on innovative strategies. Understand seller segments, market trends, and business drivers.

Digital Literacy and Analytics: Use data analysis tools to derive insights and create reports. Implement technology changes and assist others with customer analytics.

Negotiation: Apply negotiation techniques, understand key drivers, and desired outcomes. Access and explain organizational negotiation policies effectively.

Minimum Qualifications:

• 2 years experience in Business Management, Marketing, Account Management, Omni-Channel Merchandising, or a related area OR bachelors degree in business or a related field.
• 1-2 years of experience in e-Commerce
• 1-2 years of experience in sales/merchandising.
• You must have experience in MS Office focused on Excel.
• You must be able to be strategic and be able to prioritize different tasks.
• You must have good communication skills; able to do presentations to peers and leadership, and internal and external stakeholders.

Benefits; Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:

Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting and valuing belonging- unique styles, experiences, identities, ideas and opinions while being welcoming of all people.

About Walmart:

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we are a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the worlds most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and youll discover why we are a world leader in sustainability, and community involvement.

Minimum Qualifications:

Bachelors degree in engineering, information technology, business, marketing and sales, healthcare, or related area. Option 2: 2 years experience in business management, marketing and sales, healthcare, omni-channel merchandising, or related area.

Preferred Qualifications:

Experience in sales.

Primary Location:

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America