Senior UX Designer

Sales and Marketing

This is your chance to be part of Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. As a Senior UX Designer, you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and foster recognition of loyalty benefits. On the Creative Design team reporting to Senior Manager, UX Design, you will work on projects including Hilton digital initiatives, Web Shop experience and innovation, Hilton for Business, & Luxury & Lifestyle websites and applications, Hilton Honors design interface, Brand and other global digital experiences.

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.

Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Support the execution of intuitive, user-centered designs across web and mobile experiences, working closely with an agency partner delivering UX work on behalf of internal teams.
• Translate product requirements and research insights into clear wireframes, user flows, and design specifications.
• Review and refine agency deliverables to ensure alignment with internal design standards, UX principles, and stakeholder expectations.
• Contribute to design documentation and collaborate on QA to ensure implementation of UX solutions.

How you will collaborate with others:

• Serve as a key point of contact between internal teams and the agency, helping relay feedback, clarify requirements, and track design iterations.
• Partner with product managers, engineers, and UX researchers to ensure agency work reflects strategic priorities and user needs.
• Collaborate with internal designers and the agency team to ensure consistency across design systems, accessibility standards, and user experience flows.
• Participate in team design critiques and reviews, providing feedback and helping guide agency contributions to final delivery.

What projects you will take ownership of:

• Design Intuitive Interfaces: Designing visually appealing and user-friendly interfaces for web and mobile applications, ensuring alignment with Hilton's brand standards.
• Collaborate with Stakeholders: Working closely with product managers, developers, and other stakeholders to understand requirements, provide design solutions, and gather feedback.
• Prototyping and Testing: Creating interactive prototypes to test and refine designs, ensuring usability and user experience.
• Optimization: Evaluating and optimizing existing designs based on user feedback and data analysis.
• Design Systems and Guidelines: Contributing to the development and maintenance of design systems and style guides to ensure consistency across Hilton's digital products.

Why you'll be a great fit:

You have these minimum qualifications:

• Three (3) years of work experience in interface design, product design, digital design, or similar fields
• Experience in design tools like Figma, Adobe Creative Suite, and AI-powered design technologies
• Travel 10%
• Hybrid work schedule based in McLean, VA (3 days per week in office)

It would be useful if you have:

• BA/BS/Bachelor's Degree
• An online portfolio or samples of work demonstrating experience creating great user-centered design solutions
• Experience with digital platforms, including web, mobile, Connected TV, or email
• Familiarity with AI-based tools to accelerate design development cycles

What it is like working for Hilton:

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.