Senior Staff Product Manager- TurboTax

Overview
TurboTax Live sits at the intersection of complex financial systems and millions of consumers seeking simplicity and confidence. We're seeking an exceptional Product Manager to transform this complexity into intuitive experiences. You'll be part of the TurboTax Live Assisted Team defining the future of how customers connect and interact with tax professionals to remove challenges and barriers to filing taxes. You will tackle challenging and impactful problems with cutting-edge technology. Join us to drive innovation within a market-leading product, redefine user expectations with done-for-me experiences, and own strategy for high-impact initiatives in a dynamic fintech landscape.

What you'll bring

• 5+ years of product management experience, designing and delivering world-class software products, with a proven track record of driving significant customer and business impact.
• Deep customer empathy and a passion for solving complex problems; experience with consumer-facing products at scale is highly desirable.
• Strong strategic thinking and ability to translate vision into an actionable, outcome-oriented roadmap.
• Excellent analytical and data-driven decision-making skills; proficiency in using data to define success, prioritize, and iterate.
• Demonstrable technical depth and curiosity; ability to engage effectively in technical discussions with engineering and architecture teams. Experience with AI/ML-driven products is a plus.
• Proven ability to lead and influence cross-functional teams in a matrixed environment, fostering collaboration and alignment.
• Exceptional communication and presentation skills, capable of inspiring teams and engaging with stakeholders at all levels.
• Bias for action and experience delivering results in a fast-paced, dynamic environment.
• Bachelor's degree required; technical degree (Computer Science, Engineering, etc.) or MBA preferred. Equivalent experience will be considered.

How you will lead

• Define and champion a compelling vision and strategy for your product domain within TurboTax, aligning with the broader Intuit ecosystem and mission.
• Participate in fostering a culture of innovation, executional excellence, and customer obsession.
• Develop and manage a clear product roadmap, prioritizing based on deep customer insights, data analysis, and strategic business objectives.
• Partner deeply with design, engineering, data science, marketing, and research teams to deliver high-quality, impactful product experiences rapidly and iteratively.
• Drive end-to-end product execution, from identifying unmet customer needs and defining requirements to launching, measuring success, and iterating based on outcomes.
• Take a data-driven approach to define success metrics, track progress, make informed decisions, and communicate impact effectively across the organization.
• Act as a thought leader within TurboTax and Intuit, staying abreast of market trends, competitive landscape, and technological advancements (especially AI/ML).
• Represent your team and product strategy effectively to senior leadership and stakeholders.

Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Product Management and Marketing