Senior Solutions Engineer - Cloud & AI - Remote

Senior Solutions Engineer - Cloud & AI - Remote

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  Location:Offsite, San Jose, California, US

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  Alternate LocationSeattle

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  Area of InterestEngineer - Pre Sales and Product Management

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  Compensation Range USD - USD

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  Job TypeProfessional

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  Technology InterestCloud & AI (DCN & Compute), Internet & Mass Scale Infrastructure, Service Provider

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Meet the Team

Join the Web team working with next-generation cloud providers, known as Neoclouds and strategic AI accounts. This dynamic space is evolving at an unprecedented pace, driving the AI revolution with cutting-edge technology. We are part of the broader Web organization supporting all major Hyperscaler accounts. Our team is deeply customer-centric, dedicated to delivering exceptional results and ensuring customer success. As Cisco's growth engine, we shape the company's future with a steadfast commitment to our core value: customer-focused always . We show up to win every day, harnessing the full power of Cisco. Our Win As One mentality reflects how we collaborate with each other, partners, and customers to achieve shared success.

Your Impact

As a Senior Solutions Engineer at Cisco, you will lead technical engagements with Neocloud customers, driving innovative solutions that fuel their growth. Key experiences that will amplify your impact include:

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  Designing AI, Service Provider, and Data Center networks at scale

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  Expertise in AI back-end and front-end network designs, including compute, storage, and optics

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  Thriving in a fast-paced technical and business environment

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  Proficiency with Cisco IOS-XR, NX-OS, or equivalent operating systems

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  Experience with open-source NOS such as SONiC

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  Deep knowledge of routing protocols, including BGP, MPLS, EVPN, and Segment Routing

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  Working knowledge of optical system design including Metro, RON, DWDM, and optics for data center environments

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  Strong understanding of silicon architecture, ASICs, and system designs

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  Familiarity with AI workloads, large language models (LLM), and MLOps tools

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  Ability to establish trust and credibility through technical excellence

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  Leading by example with excellence in thought, speech, action, and attitude

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  Linking architectural vision to account strategy

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  Staying current on AI industry trends and changes

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  Automation tooling and scripting skills

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  Demonstrated ability to articulate and execute on "Why Cisco"

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Minimum Qualifications

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  7+ years of experience in technology pre-sales, with expertise in data center networking, service provider technologies, and markets

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  In-depth knowledge of the Service Provider portfolio, including Datacenter, Service Provider Route/Switch, AI Ready Networking, and Automation

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  Strong technical expertise with Cisco or competitor products

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  Excellent communication, presentation, and problem-solving skills with a customer-focused mindset

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  Self-motivated and proactive, with the ability to build strong customer relationships and effectively articulate Cisco's product portfolio

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Preferred Qualifications

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  10+ years of hands-on experience adapting and delivering results in high-velocity, advanced technology environments

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  In-depth knowledge of Compute, Optical is desirable

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  Bachelor's degree in electrical engineering, Computer Science, or equivalent;

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  CCIE certification is desirable

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  Experience selling to Neocloud customers and AI infrastructure solutions

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  Proven track record in pre-sales with a growth mindset and ability to work independently

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  Coding or software development experience is a significant plus

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  Experience with SONiC is highly advantageous

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  Comprehensive understanding of Cisco, competitors, technologies, solutions, and market dynamics

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  Ability to navigate complex technical and sales situations and effectively resolve challenges or escalate as needed

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#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.