Senior Manager, Technology Operations, Customs Pro.. - Bentonville, AR

Senior Manager, Technology Operations, Customs Pro.. - Bentonville, AR

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Position Summary

The Walmart US eCommerce cross border inbound team builds products that allow Marketplace Sellers increased selection by offering fast, reliable, and affordable shipping options from overseas factories to the Walmart Fulfillment network. We are seeking an experienced Senior Manager to own the customs program in a fast-paced, rapidly growing, cross border inbound logistics service.

What You'll Do

• Own the customs program, which will include setting the long-term strategy to deliver import/export customs products that our sellers will love; creating a critical roadmap to achieve our program goals; defining, measuring, and driving to achieve key success metrics; ensuring project deliverables remain on track (on time and on budget); and communicating and/or escalating program risks.
• This role is wide ranging in its scope and will include business strategy, project planning, change management, and tracking issues to resolution.

Qualifications/Responsibilities

You'll sweep us off our feet if: You are a self-starter with a builder mindset, learning and iterating while managing complexity in large and multi-threaded projects. You thrive at bringing order to ambiguity. You possess superior communication skills, flexibility, and ability to juggle multiple tasks to meet aggressive deadlines. You're organized, disciplined, and can manage multiple projects simultaneously. You're experienced with executing cross functional projects without direct authority over the teams involved. You have a background in trade compliance, supply chain, cross border logistics services, and/or freight forwarding. You are a licensed Customs Broker.

You'll make an impact by: Thinking Big You understand market trends and how they relate to what Sellers want and how they behave in your space. You anticipate your customers' expectations and exceed them. Moving fast Work in an agile and iterative team environment. Managing the Project Planning Process Work with product and program teams cross-functionally within Walmart to drive efficient and timely project planning processes and business reviews. Driving effective change management Standardize and lead change management process. Communicating change and progress Create and consolidate communications for internal and external audiences in your space. Managing Issues Drive resolution of key issues, escalations, and projects. Working cross-functionally and across multiple locations Communication, collaboration, and organization are key to your success. You will provide program leadership for cross-function teams to deliver on your strategy across business, product, tech, support, and operational organizations.

Location

Bentonville, Arkansas US-09401: The annual salary range for this position is $90,000.00-$180,000.00