Senior Manager, Technical Lead / Solution Architect

Senior Manager, Technical Lead / Solution Architect

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Position Summary: The Senior Manager, Technical Lead / Solution Architect combines strategic solution design with hands-on technical leadership to advance BMS' commercial content lifecycle. This role designs and implements cloud-native architectures, integrates enterprise platforms (e.g., Veeva Vault PromoMats and Adobe Experience Manager), and incubates Generative AI capabilities to transform compliant content creation, MLR review, approval, and omnichannel delivery at scale.

Key Responsibilities:

• Architect scalable, secure, and compliant solutions in alignment to defined roadmaps.
• Design and maintain end-to-end reference architectures spanning authoring tools, DAMs (Veeva, AEM), CRM (Veeva, Salesforce), marketing automation, analytics, and cloud-native services.
• Lead the integration of microservices, APIs, event-driven workflows, and middleware in complex enterprise ecosystems.
• Champion GenAI/LLM use cases for content authoring, tagging, personalization, MLR support, and knowledge discovery under Responsible AI governance; productize AI/GenAI solutions with MLOps, monitoring, and continuous improvement.
• Ensure hands-on leadership in data privacy, cybersecurity frameworks, GxP validation, and risk management for regulated environments.
• Serve as SME for the end-to-end content lifecycle (authoring ? MLR ? approval ? omnichannel publishing ? archival), ensuring compliance, traceability, versioning, and reusability.
• Lead and mentor multi-disciplinary teams (architects, engineers, DevOps, data scientists, vendors) in global delivery models; establish reference architectures, coding standards, and CI/CD/DevOps best practices.
• Drive Agile transformation across business & IT.
• Act as a change agent, driving adoption of new tools, processes, and mindsets across conservative or regulated environments.
• Partner with marketing, regulatory, IT, and vendor teams to align solutions to business outcomes; influence technology adoption and innovation across Commercial operations.
• Identify opportunities, validate use cases, and drive business adoption of new technologies; align technology roadmaps with business outcomes, including ROI justification, cost-benefit analysis, and vendor negotiations.
• Rapidly pilot and scale disruptive technologies and successful initiatives across the enterprise.
• Build high-performing teams and instill accountability through mentorship and talent growth.
• Manage stakeholder relationships with senior executives, brand/marketing leaders, compliance teams, and external partners.

Qualifications & Experience:

• 810+ years in solution architecture or technical leadership, ideally in pharmaceutical/life sciences.
• Hands-on cloud expertise (AWS) and cloud-native architectural patterns.
• Experience with Veeva Vault PromoMats and/or Adobe Experience Manager (AEM) and integrating across enterprise apps.
• Full-stack engineering fluency (e.g., Java, .NET, Python, Node) and modern front-end frameworks (React/Angular).
• Strong knowledge of REST/SOAP APIs, middleware, workflow automation, and data exchange standards; CI/CD and DevOps practices.
• Familiarity with marketing automation (e.g., Salesforce Marketing Cloud, Adobe Campaign).
• Deep understanding of MLR processes, promotional content regulations, and validated delivery (GxP).
• Experience managing multi-disciplinary teams in global delivery models.
• Demonstrated success in driving Agile/Scaled Agile transformation and adoption of new tools and processes.
• Proven ability to take ownership from idea to delivery, with an entrepreneurial mindset.
• Experience aligning technology roadmaps with business outcomes and managing vendor negotiations.
• Strong stakeholder management and cross-functional collaboration skills.

Preferred:

• Experience applying LLMs/GenAI and MLOps in enterprise settings.
• Certifications: AWS Solutions Architect, AWS AI/ML or equivalent.
• Exposure to data lakes/analytics and marketing performance reporting.
• Knowledge of Salesforce Life Sciences Cloud and Veeva Commercial Vaults.
• Cross-functional exposure to commercial operations, medical affairs, and clinical content to bridge silos.
• Financial acumen: ability to forecast budgets, manage vendor contracts, and optimize cloud costs.
• Thought leadership: experience representing the organization at conferences, vendor forums, or internal innovation councils.
• Startup/scale-up experience: prior exposure to building or scaling products/platforms (inside or outside pharma), even in a lean/startup context.

Compensation Overview: Princeton - NJ - US: $157,170 - $190,447. The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as "Transforming patients' lives through science ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities.