Senior Manager, IT (Transportation)

Senior Manager, IT for Transportation Portfolio

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,100 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:

• Success
• Career growth
• Teamwork
• Our commitment to Diversity, Equity & Inclusion, and our community

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose: The Senior Manager, IT for the Transportation Portfolio is responsible for overseeing both the Transportation Management System (TMS) and the Pool Shipper Application, with a primary focus on ensuring system stability, support, and the management of the system development lifecycle for capital projects within the portfolio. This role involves leading the scoping, budgeting, delivery, and resource management (including both Ross and external contractors) for IT projects within TMS and Pool Shipper. Additionally, the Senior Manager plays a key role in strategy development, collaborating with Architectural Engineering to create and execute multi-year roadmaps for maintaining and enhancing the applications. The position also entails driving operational efficiencies and cost savings by partnering with business teams to implement best practices, utilizing the systems' core functionalities and data to achieve optimal outcomes. The base salary range for this role is $138,100 - $228,900. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Essential Functions:

• Responsible for managing Transportation IT delivery and support
• Understands the fundamental business activities performed by Ross and the supporting Transportation team
• Evaluates risks and recommends appropriate remediation solutions for identified vulnerabilities
• Drives evaluation and implementation of applications and tools needed by team
• Coordinates work efforts with other teams such as business portfolios, vulnerability team, infrastructure management, security operations, governance & risk; communicates project and operational metrics
• Manages a staff of employees, contractors and vendors and prioritizes project and operational work efforts
• Build and maintain strong relationships with vendors
• Manages the recruitment, retention, and career development of team including managing, mentoring, and leading internal and external staff
• Develops action plans, schedules, budgets, status reports and other management communications intended to improve the Transportation IT Delivery at Ross
• Defines, develops and maintains strategic and tactical plans, negotiates projects, services and contracts with partners, service providers and consulting firms
• Participates in strategic planning and annual budgeting process
• Stays informed about the latest developments in supply chain and transportation, including new products and services, through on-line news services, technical magazines, professional association memberships, industry conferences, special training seminars, and other methods
• Manage a multi-million-dollar budget (capital and expense)
• Monitors current and proposed industry standards relative to the technologies associated with transportation to provide direction and recommendations on changes and the introduction of new processes or products

Competencies:

People: Building Effective Teams, Developing Talent, Collaboration

Self: Leading by Example, Communicates Effectively, Ensures Accountability and Execution, Manages Conflict

Business: Business Acumen, Plans, Aligns and Prioritizes, Organizational Agility

With particular emphasis on the following specific position-related competencies:

Problem Solving, Contingency Planning, Dealing with Ambiguity

Qualifications and Special Skills Required:

At least 10 to 15 years' experience supporting IT systems, processes or capabilities

Minimum of 10 years of progressive IT experience with at least 7 years in Transportation (preferred) or Supply Chain and business operations support including International Shipping

Minimum 5 years in supervisory position of Transportation (preferred) or Supply Chain application delivery and support

Undergraduate degree in information systems, computer science, or a related technical discipline

A solid understanding of industry best practices for IT Delivery and business analysis; specific demonstrated experience mapping business processes and comparing those processes to industry best practices

Demonstrated project management experience

Demonstrated ability to manage staff remotely, across multiple time zones

Demonstrated ability to anticipate and handle critical situation, negotiating solutions and resolving conflicts

Demonstrated ability to execute basic financial analysis, such as ROI

Technically competent; able to supervise internal engineer, analysts, consultants and external vendor resources

Understanding of Transportation Management Technologies

Physical Requirements/ADA: This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position. This role requires regular in-office presence, including attending in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

Supervisory Responsibilities: IT Manager II, IT Manager I, Business Analyst

Disclaimer: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state, or local laws.