Senior Lead Digital Product Manager - Core Payments Platform

Senior Lead Digital Product Manager- Executive Director

Wells Fargo is seeking a Senior Lead Digital Product Manager- Executive Director, working on our Core Payments Platform. You'll play a pivotal role in shaping our core payments strategy by fostering alignment, driving execution, and cultivating key partnerships. You'll guide and influence a team of talented Product Managers through cross-functional collaboration, working closely with Sales, Operations, and Marketing leadership. The ideal candidate brings deep domain expertise and a proven track record of building and launching exceptional payment products.

In this role, you will:

• Architect and drive the strategic vision for the Core Payments Platform, aligning product capabilities with enterprise growth priorities and evolving customer needs.
• Foster a high-performance culture by setting clear execution standards, promoting accountability, and removing barriers to delivery.
• Leverage data-driven insights and competitive intelligence to shape product direction, validate hypotheses, and influence cross-functional decision-making.
• Define and monitor success metrics to evaluate product performance, inform prioritization, and continuously optimize the platform's value proposition.
• Collaborate across business, technology, and operations to ensure alignment on product goals, delivery milestones, and customer outcomes.
• Champion stakeholder engagement by communicating product strategy and progress effectively to senior leadership, partners, and cross-functional teams.
• Interpret and develop policies and procedures for functions with moderate complexity within the scope of responsibility.
• Collaborate with and influence all levels of professionals, including senior managers.
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group.
• Maintain a sharp, evolving perspective on the competitive landscapeincluding key players, emerging technologies, and AI adoption trendsand effectively communicate strategic implications to senior leadership.
• Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment.
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise.
• Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking.
• Coordinate highly complex activities and guidance to others.
• Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact.
• Strategically engage with all levels of professionals and managers across the enterprise.
• Serve as an expert advisor to leadership.
• Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics.
• Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.

Required Qualifications:

• 7+ years of experience within Merchant Services and payments acquiring
• 7+ years of digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Management or leadership experience within a matrix environment
• Deep knowledge and working experience within core merchant acquiring business: settlement, funding, reconciliation, and billing process; fee-based programs; multi-currency/dynamic currency conversion; methods of payment; and payment security - fraud management, PCI, Encryption, and Tokenization.
• Proven success in shaping product requirements into a sequenced roadmap of platform capabilities.
• Experience with large scale transformation initiatives.
• Proven ability to understand customer and end user needs and translate into delivery themes.
• Experience with business analysis, eliciting use cases and requirements from business partners.
• Skilled at navigating dynamic environments while orchestrating multiple concurrent delivery streams with precision and agility.
• Exceptional problem solving and analytical skills with proven ability to turn findings into executable plans.
• Demonstrated ability to lead and influence across all stages of the product lifecyclefrom shaping vision and ideation, through solution design, execution, go-to-market readiness, and launch.
• Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions.
• Demonstrated track record of effective influencing and collaboration at all levels.
• Exceptional problem solving abilities.
• Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives.
• Excellent written and oral communication skills with ability to clearly communicate results.

Job Expectations:

• Ability to travel up to 10% of the time
• This position offers a hybrid work schedule
• Preferred location(s) listed below. Other locations within the Wells Fargo footprint may be considered. Relocation assistance is not available for this position.
• This position is not eligible for Visa sponsorship

Work Locations:

• 1100 Abernathy Rd, Atlanta, GA
• 550 S. Tryon- Charlotte, NC
• 401 Los Colinas Blvd , Irving, TX

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.