Senior Country Coordinator - Princeton, NJ

Senior Country Coordinator - Princeton, NJ

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Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services, and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Position Summary

The Senior Country Coordinator (CC) provides administrative support to the conduct of clinical trials conducted by Regional Clinical Operations (RCO) from study start-up to study closure; and may include administrative support to the RCO Regional Heads, Head of RDLs, Head of Clinical Operations (HCOs) or Country Heads.

Key Responsibilities

Study support: In line with country requirements, arrange drug and non-drug importation to support study sites, and where required contact with CSC Logistics for drug shipment. Coordinate and where applicable, prepare study related documents for printing, sealing, scanning, binding, and delivery to site. This includes printing and/or sending electronically the On-Site Investigator Files to sites. Provide administrative support to the study team (i.e., study related mailing, bill processing, printing, etc.) Archiving process handling at study closure. Support distribution of Additional Label Forms (ALF) to sites. May support the local study team in the planning and execution of timelines and activities for study start-up, including submission to ethics committees, governance offices, and Health Authorities. This may also include amendments and follow up until approval. May update national registries where applicable. May support the collection and distribution of documents to and from sites. Enter data into systems as required (e.g., eTMF) and support document upload into eTMF and other systems.

RCO Managerial & Office Support: Perform administrative functions, like calendar management, organizing on site and remote meetings, travel arrangements, preparing T&E reports, creation of purchase orders, and requisition of supplies. Support manager and the team to navigate various administrative systems and databases in compliance with applicable procedures. Supports managers in researching inquiries and tracking and interpreting data from various databases. Support manager and teams as needed for finalizing/formatting various presentations. Maintain departmental SharePoint (owner). May support co-ordination of employee onboarding, distribution of announcements. Coordinate RCO meetings (logistics, venue). General office administration (stationery, mailings, email distribution lists, printing).

RDL Global Support (if relevant and assigned to you): Supports RDL Leadership across all regions so that there is a consistency in the delivery of the RDL vision to the team and external stakeholders. Oversee the creation and maintenance of complex workflows and processes to ensure seamless allocation of work and the reporting of deliverables. Provides expertise in the adoption of IT tools to facilitate learning and development initiatives and communications. Builds and maintains SharePoint, MS Teams Channels, and other collaborative tools as needed. As this role requires the support of team members across multiple time zones, there will be a requirement to participate in meetings outside of business hours.

Senior Level Expectations: Engage with line management and/or Head of Clinical Operations or Head of RDL to assist in the resolution of complex issues both locally and/or globally. Serve as a key resource for colleagues, by providing guidance, leading training, and mentoring to other team members through a mentoring process using informal and/or formal presentations. May serve as an SME for systems of processes across the department +/- contribute at a global level to these systems or processes.

Qualifications & Experience

High school degree, college qualifications, or university degree. Experience managing multiple priorities and ability to accomplish tasks within a timeframe, setting milestones to meet deadlines and achieving goals. Demonstrates ability to function independently. General knowledge of software systems (Microsoft Suite) and web-based applications. Good computer aptitude and willingness to learn new systems and applications. Good verbal and written communication skills (both in English and local language).

Compensation Overview

Princeton - NJ - US: $91,000 - $110,272. The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.