Senior Manager, Operations

Position Summary

Leads and facilitates executive-level business reviews by synthesizing complex data into clear, actionable insights; tailoring presentations to align with strategic priorities; and ensuring alignment across cross-functional leadership teams.

Partners with senior leadership to define review cadence, structure, and content; ensures business reviews drive accountability, transparency, and strategic alignment across the organization.

Provides data-driven analysis and insights to help support business strategies by evaluating ongoing analytical needs; reporting data-based insights in a uniform manner; reporting on business strategies; collaborating with internal and external business partners to build a consistent and accurate strategy for using data-driven insights.

Develops business strategies by recommending initiatives based on data; implementing processes based on recommended strategies; partnering with internal and external stakeholders to execute strategies; reassessing strategies to adjust to feedback and meet results; building relationships with stakeholders to support strategic growth plans; and creating summaries identifying past, current, and future business plans and objectives.

Demonstrates up-to-date expertise in business analysis and advises on the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.

Develops and drives business opportunities by identifying program and project opportunities; determining program and project feasibility through data analysis; assessing the financial and physical performance of each program; and driving strategies with cross-functional teams.

Drives processes across different areas of the business to ensure efficiency and compliance by establishing timelines, workflows, and requirements; overseeing training; verifying necessary documentation for reviewing results; managing functioning of key process and controls; and determining appropriate information.

Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.

Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.

Minimum Qualifications

Bachelor's degree in Business, Analytics, Statistics, or related field and 4 years' experience in data analytics, project management, business, or related area OR 6 years' experience in data analytics, project management, business, or related area. 2 years' experience using intermediate functionality of Microsoft Office.

Preferred Qualifications

Statistical Programming Language, Supervising Associates, Working on cross-functional teams or projects

• Salesforce (CRM): Build and maintain reports and dashboards to support executive business reviews and day-to-day operational visibility.
• SQL Reporting: Write efficient queries (joins, aggregations, CTEs) to create scheduled and ad-hoc datasets; validate and reconcile data across sources.
• Excel Analysis: Advanced proficiency to analyze large datasets.
• Reporting for Insights: Create standardized and executive-ready reports that translate complex data into clear, actionable insights and recommendations.

Masters: Business Administration

Project Management - Project Management Professional - Certification, Six Sigma Black Belt - Certification, Six Sigma Green Belt - Certification

Primary Location

702 Sw 8Th St, Bentonville, AR 72716, United States of America