Senior Analyst, Product Research (Coverage and Contracts)

Overview

Senior Analyst, Product Research (Coverage and Contracts) — Liberty Mutual Insurance. We are looking for a Senior Analyst, Product Research to join the Property & Specialty Coverage & Contracts (PSCC) team. The PSCC team’s role is to fulfill Liberty Mutual’s promise through the development of contract language and customer notices. You will be responsible for owning, maintaining, and assessing compliance forms and contracts.

Base pay range: $82,000.00/yr - $157,000.00/yr

This range is provided by Liberty Mutual Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

• Manage multiple Personal Property and Specialty Product form and contract initiatives. Analyze information from various resources to develop recommendations. Independently drive revisions with a focus on quality and customer centricity. Own communication of changes to impacted stakeholders.
• Research and answer inquiries related to coverages, forms, and contracts from the organization and provide recommendations.
• Analyze competitor policy language to identify market trends and make recommendations for improving contractual competitive advantage.
• Monitor bureau and state activity, evaluating impacts to existing products. Collaborate with the Product Filings team on achieving approval of filings from regulatory authorities.
• Take a proactive role in identifying and leading process improvement initiatives.
• Promote cross-departmental collaboration in order to meet business goals.
• Innovate and collaborate with other teams to design and develop language for new products and product updates.

What You'll Be For You If You Are

• Inclusive. You seek and value all voices. You embrace diversity and inclusion, and encourage everyone to bring their authentic selves to work.
• Resilient. You can encounter difficult situations and navigate through them with courage. You are agile and thrive in a quick-paced and ever-changing industry.
• Curious. You have a desire to dig more deeply, challenge assumptions and solve problems. You adopt a growth mindset and seek to continuously learn and improve.
• Driven. You set high standards and make things better. You take risks to innovate across products, lines, and processes. You are motivated and proactively volunteer for new challenges.
• Humble. You are able to build trusting relationships and look for ways to build others up. You are receptive to feedback and showcase a desire to grow.
• Collaborative. You communicate clearly. You are able to collect sufficient information to understand what we are trying to solve, develop recommendations and collaborate across key stakeholders to influence and gain support on solutions.
• Decisive. You can research and analyze criteria keeping a solutions mindset. You are self-directed and take ownership of the time you spend with us.
• Inspiring. You lead by example and follow through on your words and actions. You keep a coaching mindset and invest in the mentorship and training of your team.

Qualifications

• Prior experience with interpreting, applying, and drafting insurance policy contracts.
• Project management experience working cross-functionally with multiple stakeholders.
• Strong communication, organizational, analytical, critical thinking, presentation, influencing, and relationship management skills; effective team building skills.
• Prior experience in Claims, Underwriting, and/or Compliance in Insurance or Financial Services industry (at least 3-5 years).
• A bachelor’s degree in English, Business, Legal Studies, or related field preferred.
• A Juris Doctor degree or paralegal experience is beneficial.
• Proficient in Adobe, Excel, Word and PowerPoint, with the ability to storyboard and present business problems, business cases, and solutions.
• Minimum 3 years relevant work experience, typically 4 years.
• Strong proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem).
• Must have strong planning, organizational, analytical, decision making and communication skills.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran\'s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.