Sales & Marketing Associate

Mathnasium Center Sales and Marketing Associate

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development
• Free food & snacks
• Free uniforms
• Paid time off

Why Work with Us:

At Mathnasium of Balboa, we're passionate about both our students and our employees! We set ourselves apart by providing our employees with:

• A rewarding leadership opportunity to transform the lives of K-12th grade students
• Consistent, part-time hours after school and on weekends
• A fun, supportive, and encouraging work culture
• Opportunities for advancement
• Continuous training on education, sales, and management best practices
• All necessary curriculum and instructional tools

Position Summary:

The Mathnasium Center Sales and Marketing Associate is responsible for supporting the Center Director in managing daily operations, with a strong focus on sales, customer service, and lead conversion. This role involves assisting with the enrollment process, engaging with parents and students, and ensuring a high level of customer satisfaction. The Center Sales and Marketing Associate also provides leadership to the instructional team, helps with administrative duties, and drives sales efforts to meet center goals.

Key Responsibilities:

• Sales and Customer Service:
• Lead the enrollment process, including handling in-person and phone inquiries, following up with leads, and conducting enrollment conversations.
• Ensure exceptional customer service by addressing parent concerns, building rapport, and creating a positive experience for students and families.
• Promote the referral program and encourage parent referrals to increase leads.
• Utilize CRM tools to track leads, set follow-up tasks, and convert prospects into enrollments.
• Conduct care calls and monthly updates to parents on student progress and satisfaction.
• Leadership:
• Provide coaching and on-the-job training for instructional staff, ensuring consistent use of the Mathnasium method.
• Ensure team members are effectively managing their instructional duties and interacting with students positively.
• Center Operations and Administration:
• Assist with administrative tasks such as updating student binders, entering progress data, and maintaining center cleanliness.
• Help manage center dcor and ensure a welcoming environment for students and parents.
• Monitor staff performance and motivate the team to meet center objectives and improve their skills.

Additional Responsibilities:

• Manage lead conversion efforts, from receiving inquiries to closing sales.
• Maintain a positive relationship with parents, addressing any concerns, and ensuring they are satisfied with the program.
• Support the Center Director in overseeing daily operations and stepping in to take responsibility when needed.

* The Center Sales and Marketing Associate must be resourceful, decisive, and customer-focused, with a strong commitment to driving sales and contributing to the center's overall success.

Who We Are:

Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it. Our world-class curriculum is built upon the Mathnasium Methodthe result of decades of hands-on instruction and developmentand has changed the lives of children since 2002. Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing, LLC ("Mathnasium"). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee and each franchisee center is unique and the franchisee is alone responsible for all employment matters in their center. If you are hired to work at a center, the franchisee will be your employer, not Mathnasium.