Portfolio Marketing Manager

Portfolio Marketing Manager

Salary: 85,000-110,000

Our passion is food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

The Marketing Programs Manager supports the strategic execution and consistency of national marketing and engagement programs across Compass Group's LinkedIn portfolio. Reporting directly to the National Marketing & Communications Director, this role drives program development, creative execution, and operational alignment across multiple sites, ensuring cohesive brand standards and measurable engagement outcomes. This position manages the day-to-day coordination of marketing initiativesincluding creative content development, site-level program standards, proposal support, and campaign implementationwhile escalating high-level strategy, client-facing matters, and approvals to the National Marketing & Communications Director.

POSITION OBJECTIVES: In the performance of their respective tasks and duties all employees are expected to conform to the following:

Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Major Duties

Program Development and Strategy

Support the planning, rollout, and optimization of national marketing and engagement programs that reflect Compass and LinkedIn's shared values and objectives. Partner with cross-functional stakeholders (culinary, operations, events, and technology teams) to deliver cohesive and creative programming across all food, events, and hospitality platforms. Develop marketing proposals, promotional concepts, and activation briefs for review and alignment with the National Director. Manage site implementation of national programs, ensuring compliance with established brand standards, messaging, and visual identity. Identify opportunities for cross-site engagement and contribute to scalable frameworks that foster consistency while allowing for localized execution.

Technology and Systems Management

Coordinate the use and maintenance of marketing and engagement tools, platforms, and systems used for national program delivery. Support integration of new technologies and applications to improve tracking, communication, and reporting across multiple sites. Maintain working knowledge of engagement and analytics software to assist with data input, review, and performance insights. Escalate system-level or integration challenges to the National Director for resolution and strategic direction.

Marketing Creative, Standards, and Promotions

Develop and manage creative marketing materialsincluding digital assets, on-site collateral, and promotional campaignsin alignment with national brand standards. Collaborate with site marketing leads to ensure all visual and written content maintains a unified Compass at LinkedIn voice. Oversee the execution of national account promotions, seasonal campaigns, and engagement activations across sites. Support proposal writing, campaign storyboards, and creative presentation decks for new initiatives and internal stakeholder review. Review and proof marketing deliverables for brand alignment, accuracy, and accessibility prior to launch.

Functions/Tasks

Data Analysis and Reporting

Collect and track engagement and campaign performance metrics across national sites. Prepare regular reporting dashboards highlighting participation trends, key outcomes, and areas for improvement. Provide insights and recommendations to the National Marketing & Communications Director to guide future planning and resource allocation. Ensure all reporting data is accurate, current, and reflective of national standards.

Innovation and Continuous Improvement

Monitor emerging trends in workplace engagement, marketing communications, and digital experience platforms. Recommend new tools, strategies, and creative concepts that enhance employee participation and storytelling opportunities. Contribute to the ongoing evolution of Compass at LinkedIn's marketing identity by proposing creative solutions that elevate the employee and guest experience.

Collaboration and Escalation

Act as a liaison between national leadership and site-level marketing teams to maintain alignment on priorities, standards, and deliverables. Support training and onboarding for new site marketing team members on Compass at LinkedIn standards and tools. Manage daily communication across teams, escalating strategic decisions, client updates, or program modifications to the National Marketing & Communications Director. Foster collaboration, shared learning, and best practice exchange across national sites to strengthen program execution and engagement outcomes.

Customer Service and Client Relations

Treats all guests and staff with care and respect. Handles guest complaints immediately and professionally, putting the guest at ease and resolving the issues to their full satisfaction. Reviews and responds to Food Program concerns or inquiries in a timely manner; escalates to National Marketing & Communications Director when required.

Overall Management

Teaches Bon Apptit philosophy and culture, emphasizing food made from scratch, friendly and attentive service and a safe and clean environment Supports management decisions while promoting a team spirit. Note: Job duties are subject to change as needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: Minimum BA or BS degree in Marketing/ Communications or Public relations. Experience: Two years experience working with a marketing firm or in a marketing capacity within the retail industry or a restaurant. Able to speak or write clearly and succinctly in a variety of communication settings. Able to speak clearly and listen attentively to staff, peers, supervisors, guests and client. Has a computer skill with a working knowledge of Microsoft 365 (Word, Excel and Power Point), Google Workspace and Canva Strong passion for great food. General culinary knowledge of basic kitchen practices, protocols and procedures. Ability to follow all Bon Apptit Health & safety standards. Position requires 25% of travel.

Associates at Bon Appetit are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.

Req ID: 1475706

Bon Appetit

BRYAN GONI