Sales Engineer

Microgrid Sales Engineer

Work Place Flexibility: Hybrid

Job Description, Duties and Responsibilities:

• Provide the technical expertise needed for sales engagement for microgrid (Power Through) development for commercial & industrial customer resiliency opportunities.
• Manage assigned sales funnel to ensure sales targets are met to support both the capital & supply plan for the Power Through fleet.
• Develops, measures and reports on account plan for assigned accounts with solutions-oriented focus on customer resiliency and growth.
• Monitors and assesses quality of services offered and overall client satisfaction.
• Coordinate internal & external resources to address client needs.
• Leads clients through site assessments, load analysis and resiliency needs development in alignment with the Power Through program offering.
• Prepare detailed project proposals, including equipment specifications, installation requirements, and lifecycle cost analysis.
• Establish and maintain a robust sales pipeline, tracking the progress of opportunities from initial lead generation to contract execution.

Required Skills:

• BA or BS degree required (emphasis in engineering, business, or mathematics)
• 5+ years in utility operations or equivalent
• Leader of projects, programs, or initiatives in areas such as energy efficiency, energy conservation, or mechanical engineering.
• Customer service experience working with both internal and external customers.
• Excellent interpersonal skills along with strong written and oral communication skills.
• Ability to climb ladders to get on roof tops or attics.
• Ability to make presentations to large groups of people.
• Excellent personal computer skills and related software (Microsoft Office).
• Ability to organize and manage projects.
• Ability to work additional required overtime, which could include storm work over multiple days.
• Position requires some travel.
• Demonstrated history of working safely without injury or accident.
• Ability to learn and apply Company policies and procedures.
• Possess excellent customer service skills with demonstrated analytical, negotiation and problem-solving skills.
• Ability to make decisions consistent with good business practices.
• Ability to perform independently of direct supervision.
• Self-motivated and dependable team player.
• Ability to meet the public in a pleasant and tactful manner and understand the importance of delivering a high-level of customer service.
• Demonstrated acceptance of a diverse and inclusive work environment and customer base.
• Ability to recognize opportunities for process improvement and have the ability to enact change.

Desired Skills:

• Master's Degree preferred
• Professional Certification including Professional Engineer or Energy Efficiency certification (ie, CEM, BPI, LLED, RESNET, RAP, and/or IEPEC) preferred
• Marketing background
• Customer Care System (CCS or CIS) and/or Agent Information System application skills.
• Comfortable with social media applications