ES Systems Sr. Engineer - Remote

ES Systems Sr. Engineer - Remote

Job ID

Posted

13-Aug-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Engineering/Maintenance, Project Management

Location(s)

Remote - US - Remote - US - United States of America

ES Systems Sr. Engineer

The purpose of this position is to provide customers with support based on the customer's technical problems related to their building systems as well as provide on-site and remote technical support to installers, and subcontractors. This position is also responsible for creating control databases and setup control systems based on project specification and/or sales proposal. Performs field startup and system commissioning tasks as well as the remote installation of software and control programs.

USE: Energy and Sustainability

ONLY ESSENTIAL DUTIES AND RESPONSIBILITIES :

Creates programming logic using flow diagrams, sequences of operation, panel layouts, termination details and project specifications or sales proposal.

Performs programming of control applications using various software tools to support operator work stations, DDC field panels and third-party integration devices connected through multiple communications protocols.

Performs job-site system checkout, commissioning and testing of control applications, to verify proper operation according to project specifications, sales proposal and design documentation.

Develops system graphic displays, according to project specifications or sales proposal.

Provides on-site and remote technical support to installers and customers. Part of an on-call rotation for after hour's response tocustomer's.

Performs system analysis and diagnostics. Isolate and troubleshoot problems, take corrective action if possible.

Answers customer's calls by telephone and/or email to determine the nature of the problem and responds to each situation by assessing customer's needs and provide clear and accurate responses to the customer.

Articulates resolution to a customer's problem clearly both in verbal and written communication. The resolutions must be explained to the customer in a format that is understandable to the customer and with the best interest of the customer and ESI in mind.

Documents problem resolution and report findings back to