Restoration Crew Chief

Company : Servpro
Location : New Bedford, MA, 02740
Posted Date : 16 October 2025
Job Details
Join Our Team!
We are searching for year-round/full-time, enthusiastic, hardworking individuals to join our company. SERVPRO specializes in both residential and commercial water and fire emergency services and mold remediation. Experience in the restoration industry is a must as this is a Lead Crew Chief position. Benefits include paid holidays and Personal Time Off (PTO). Applicant must be willing to work non-traditional work hours if needed as emergency calls can be expected at any time. A valid Massachusetts driver's license is required.
Responsibilities and Duties
Primary Responsibilities:
- Explain process and answer customer questions, as needed.
- Monitor, communicate, and respond to customer needs/concerns.
- Communicate clear expectations to Production Technicians and supervise their activities.
- Perform production processes as scheduled and ensure quality control.
- Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
- Manage job file documentation to ensure complete and accurate project details.
- Manage and control costs of production projects.
- Manage assets by protecting and using equipment and materials properly.
Qualifications and Skills
Position Requirements:
- Effective written and oral communication
- Basic math skills
- Experience in cleaning/restoration preferred
- High school diploma/GED
- IICRC certifications preferred
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
- Ability to sit/stand/walk for prolonged periods of time
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning products/chemicals
- Ability to travel locally and out of state when necessary
- Ability to successfully complete a background check subject to applicable law
Benefits
Benefits include: Company vehicle and iPad, paid vacation, paid holidays, competitive pay, emergency bonus's, 401K.
Compensation: $17.00 - $21.00 per hour
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