Resident Regional Manager

Company : Crothall Healthcare

Location : Buffalo, NY, 14280

Posted Date : 10 October 2025

Job Type : Other

Category : Management

Occupation : Regional Manager

Job Details

?Salary: $130,000- $155,000/yr

Other Forms of Compensation:

Pay Grade: 16

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcares Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

Working as a Resident Regional Manager, you are responsible for multiple environmental services accounts. You are responsible for managing client relations, along with ensuring that the housekeeping services offered to the customers is of superior quality.

Responsibilities:

Responsible for departments financial data and statistics
Monitoring of unit(s) expenditures
Develops and recommends department operating budget and ensure the department operates within budget
Coordinates housekeeping activities with other departments
Actively communicates with administration and other hospital departments
Plans, organizes, directs, coordinates, and supervises functions and activities of the department
Establishes work standards and work flow
Establishes and implements policies and procedures for departmental operations
Encourages and mentors staff creativity and innovation
Ensures compliance with all regulatory agencies
Proactive in the achievement of the facility goals and objectives
Demonstrates quality leadership in meeting performance plans
Develops and maintains job descriptions for department staff
Encourages staff to participate in education programs

Qualifications:

Four year college degree and equal related experience required
Minimum of six years of housekeeping management experience at a large hospital account required
Multi-site account management experience
Must have the ability to analyze and interpret financial and other data
General business acumen
Excellent interpersonal skills
High customer service and quality attitude
Ability to work under pressure and meet established goals and objectives
Public speaking skills
Ability to utilize a participative approach to managing staff, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements
Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1469045

Crothall Healthcare

ASHLEY VAVROCK

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