Regional Manager

Regional Manager

The Regional Manager will lead a group of up to 7 District Managers and report to the Director of Operations. They are responsible for the overall financial health of the business and coordinating communication with the Sailormen Corporate Office and Brand support.

Regional Manager Expectations include, but are not limited to:

• Ongoing training/development of District Managers and creating a pipeline of talent within the restaurants to support future growth
• Validate interviewing, hiring, and onboarding practices
• Bench Development/Succession Planning
• Accountability for New Restaurant Opening preparedness and deadlines met
• Execution of administrative plans and systems (Complaint resolution, approval processes, etc.)
• Quarterly business planning
• Accountability for all controllable costs within budget including, but not limited to:
• Food Cost
• Labor Cost
• Supplies Cost
• Repairs and Maintenance Costs
• YOY Sales, Transactions, and Profit Growth
• Safe and Deposit Management
• Accountability for all Operational Metrics including, but not limited to:
• Overall Satisfaction (OSAT)
• Speed of Service (SOS)/Pull Forward Rate (PF%)
• Restaurant Evaluation Visits (REV)
• Popeyes Academy Training %
• Customer Complaints through appropriate platform
• District-wide compliance of all Popeyes mandates
• Marketing rollout planning and execution
• Community outreach
• Any tasks assigned by direct supervisors

Tasks Required:

• Execute 1 District Manager meeting per Period
• Weekly approval of Time Cards in each District
• Approval of all invoices
• Approval of R&M expenses up to $2,500
• Execution of REV Self-Evaluation 1 per District Manager per Quarter
• Approval of District Manager schedules per Period
• District Manager 1 on 1's each Period on approved form
• Quarterly Business Planning

Regional Manager Work Schedule Expectations:

• 5 day/50 hour work week
• 65% of time spent in restaurant (~33 hours)
• 35% of time spent on admin/planning (~17 hours)
• Minimum 2 District Tours per District Manager per Quarter
• Minimum 2 weekend days worked per Period (1 Saturday/1 Sunday)
• Reply to calls/texts in an appropriate timeframe
• Reply to Emails minimum of twice daily [Morning & Afternoon]