Referral Coordinator

Company : Optum

Location : Port St Lucie, FL, 34952

Posted Date : 15 September 2025

Job Type : Full Time

Category : Administrative Assistance

Occupation : Coordinator

Job Details

Caring. Connecting. Growing Together.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

This is a high volume, customer service environment. You'll need to be efficient, productive and thoroughly dealing with our members over the phone.

Schedule: Monday to Friday, 8 AM- 5 PM

Location: Onsite - 585 NW Lake Whitney Pl, Port Saint Lucie, FL 34986

Primary Responsibilities:

Manage the intake of members or the admission/discharge information post notification
Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
Manage the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification and census roles
Provide appropriate triage and care coordination notification cases for non-clinical assessment/intervention
Handle resolution/inquiries from members and/or providers
Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED (or higher)
1+ years of customer service experience analyzing and solving customer problems
Ability to create, edit, save and send documents utilizing Microsoft Word and Excel
Ability to type and talk at the same time and navigate through multiple screens

Preferred Qualifications:

Experience working within the health care industry and with health care insurance
Referral and prior authorization experience
A clerical or administrative support background
Knowledge of ICD-9 and CPT codes
Experience working with Medicare and/or Medicaid Services
Call center experience
Experience working in a metric-driven work environment

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Recently Posted Jobs

Pilates Instructors, Bloomfield Hills

Equinox

Bloomfield Hills, MI

Occupational Therapist Per Diem

CenterWell

Pueblo, CO

Hairstylist - Eagle

Supercuts

Chester Springs, PA

Registered Nurse - Cardiac Cath Lab - Full-Time 10 Hour Days

University of Southern California

Glendale, CA

MRI Technologist - $37-55 per hour

Mayo Clinic

Rochester, MN

Automotive Service Advisor - Bob Howard Chrysler Jeep Dodge Ram

Group 1 Automotive, Inc.

Oklahoma City, OK

Maintenance Tech II

West Fraser Timber

Harrellsville, NC

Registered Nurse (RN) (Springfield)

Haven Behavioral Healthcare

Springfield, OH

Scaffold Builder

Labor Finders

Mt Dora, FL

Technical Writer - III

Boston Scientific

San Francisco, CA

House Supervisor (RN) Cardiac Unit

Brickyard Healthcare

Fortville, IN

Online Survey Taker. Earn up to $25 per survey. - Remote

Three Hyphens

Carrollton, MS

Sales Associate / Jewelry Consultant - Kay Jewelers - Miami International Mall - Miami, FL

Kay Jewelers

Miami, FL

Summer 2027 Tax Intern - Elgin

Cherry Bekaert

Elgin, IL

Travel CT Technologist - $2,585 per week

AMN Healthcare

Bethel, AK

Lead Java Developer - Payments Transformation

Wells Fargo

Iselin, NJ

Orthopedics - Ankle and Foot Physician

Curative

Jamestown, NY

Nurse Practitioner (Non-Exempt)

Adventist Health

Hanford, CA

Pipe Layer

Tradesmen International

Nashville, TN

Inside Sales Representative I Sales

Builders FirstSource

Los Angeles, CA

Other Jobs You May Like

Medical Assistant - Family Care

Company : Cleveland Clinic

Location : Port St Lucie, FL

Senior Certified Medical Assistant-Winter Park Family Medicine-Orlando Health Physician Associates

Company : Orlando Health

Location : Orlando, FL

Medical Assistant Sr, Certified-PEDIATRIC ASSOCIATES-MILLS Ave-Near Downtown-Orlando Health Physician Associates

Company : Orlando Health

Location : Orlando, FL

Medical Assistant, Certified - Urology, Summerport and Ocoee

Company : Orlando Health

Location : Orlando, FL

Medical Assistant, Certified - South Lake Hospital, General Surgery - Clermont

Company : Orlando Health

Location : Orlando, FL

Medical Assistant-Sebastian/Vero

Company : Orlando Health

Location : Sebastian, FL

Senior Certified Medical Assistant-Float-Orange or Seminole County-Orlando Health Physician Associates

Company : Orlando Health

Location : Orlando, FL

Physician / Cardiology / Florida / Locum or Permanent / General Cardiologist opening in Panama City Beach, FL Job

Company : Britt Medical Search

Location : Panama City, FL

Medical Assistant 2, Occupational Health-BOS, $3000 Bonus, FT, 7A-3:30P

Company : Baptist Health

Location : Miami, FL

Medical Assistant, Primary Care Plantation, $3000 Bonus, FT, shift varies

Company : Baptist Health

Location : Fort Lauderdale, FL

Patient Referral Coordinator (in house referrals)

Company : ChenMed

Location : Miami, FL

Medical Assistant, Early Embrace

Company : ChenMed

Location : Miami, FL

Lead, Medical Assistant

Company : ChenMed

Location : Orlando, FL

Cardiologist

Company : ChenMed

Location : Hollywood, FL

Bilingual Associate Patient Care Coordinator - Coral Springs, FL

Company : UnitedHealth Group

Location : Pompano Beach, FL

Medical Assistant - Optum Dunedin- Pinehurst - 2299647

Company : UnitedHealth Group

Location : Palm Harbor, FL

Patient Care Coordinator True Eye Experts Crystal River

Company : EssilorLuxottica

Location : Crystal River, FL

Receptionist & Administrative Coordinator

Company : ASM Global

Location : Fort Lauderdale, FL

Medical Assistant - LPG Various Locations

Company : Lee Health

Location : Fort Myers, FL

Interventional Cardiologist - AdventHealth Medical Group Cardiology at Winter GardenWinter Garden, FL

Company : AdventHealth

Location : Winter Garden, FL