Program Manager, XR Services (ONSITE)

Program Manager, XR Services (ONSITE)

This is an onsite role based in San Jose, CA

We're looking for a Program Manager to lead and scale our XR (Extended Reality) service delivery. This isn't just a management role; it's a leadership position for someone who excels at strategic problem-solving and nurturing high-stakes client relationships. The ideal candidate is a critical thinker who can dissect complex issues, a master communicator who can translate technical details for a demanding audience, and an analytical leader who can drive results for our key business areas: data collection, annotation, and certification.

What You'll Do

• Lead and scale a large, multi-city team, fostering a culture of ownership and excellence in all operational processes.
• Oversee all program-level initiatives, from defining project scopes and timelines to managing resources and ensuring on-time, high-quality delivery for our XR platform.
• Act as the primary strategic partner for our clients. You won't just manage expectations; you'll anticipate needs, navigate complex challenges, and build trust through clear, logical communication and an unwavering commitment to quality.
• Apply rigorous analytical reasoning to operational data, identifying root causes of issues, forecasting potential bottlenecks, and crafting data-driven solutions that improve efficiency and quality.
• Leverage your deep knowledge of Android prototype devices and the Android technology stack to guide your team in troubleshooting and developing innovative solutions, bridging the gap between technical teams and business needs.
• Develop and deliver high-impact presentations and business reviews for clients and senior leadership. Your ability to distill complex information into concise, compelling narratives will be critical to your success.
• Own the full operational lifecycle for our XR platform, from initial data ingestion to final product certification, ensuring every step meets our high standards for precision and detail.

Who You Are

• An experienced leader with a proven track record of managing and inspiring large teams (100+ people) in a fast-paced technology environment.
• A seasoned program manager with expertise in managing complex, multi-faceted projects and delivering results under pressure.
• A master communicator with a history of successfully managing high-stakes client relationships and turning difficult conversations into positive outcomes.
• A natural critical thinker with exceptional analytical and reasoning skills. You can break down complex problems, identify logical solutions, and communicate your rationale clearly and persuasively.
• Extremely detail-oriented, with an uncompromising focus on quality and operational excellence.
• Knowledgeable about Android technology, platforms, and prototype devices

Salary and Other Compensation :

The annual salary for this position is between $90,000 $109,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

What we offer

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About us Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world.

Other employment-related information Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.