Program Manager Commercial Underwriting & Claims

Program Manager Commercial Underwriting & Claim

As a Program Manager Commercial Underwriting & Claim, you will make an impact by leading strategic program delivery and transformation initiatives across commercial underwriting and claims functions. You will be a valued member of the Quality Engineering & Assurance team and work collaboratively with CIO stakeholders and cross-functional teams to drive innovation and alignment with enterprise goals.

In this role, you will:

• Lead planning and execution of commercial underwriting and claims programs.
• Manage communication and expectations of C-level stakeholders.
• Align client's strategic goals with program delivery, including Test Automation, Gen AI and Data Strategy.
• Change Management & adoption for processes, strategies, and tools.
• Champion transformation and innovation across the enterprise.
• Develop, manage program budgets, identifying risks, dependencies, and mitigation strategies.

Work model: Hybrid

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 4 days a week in a client or Cognizant office in Charlotte, NC. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered:

• 10+ years of Program/Project Management experience.
• 15+ years of testing experience with strong understanding of testing methodologies and techniques.
• Minimum 3 years of experience in Commercial P&C Claims.
• Proven experience working directly with CIOs and senior stakeholders.
• Strong mix of business and technical acumen.
• Excellent stakeholder management and interpersonal communication skills (verbal and written).

These will help you stand out:

• Experience leading enterprise transformation initiatives.
• Familiarity with Gen AI and data strategy implementation.
• Strong budgeting and risk management capabilities.
• Ability to influence and align strategic goals across business and technology teams.

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

What we offer:

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

Other employment-related information

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.