Program Manager - Center of Excellence for Alzheimer's Disease

Program Manager

Department/Unit: Neurology General

Work Shift: Day (United States of America)

Salary Range: We have an exciting opportunity for a Program Manager to join our multidisciplinary team at the Albany Med Center of Excellence for Alzheimer's Disease to make a significant regional impact on caring for the patients with dementia and supporting their families. Under the general supervision of Albany Medical College, Department of Neurology and Director of Alzheimer's Program, the Program Manager will oversee the day-to-day clinical and administrative operations of the NYS DOH grant funded Center of Excellence for Alzheimer's Disease (CEAD). The Program Manager will be responsible for all office activities and provide management of the CEAD staff. The Program Manager will oversee the outreach programs of the Center, ensuring the delivery of comprehensive education programs to the medical community in the region. The Program Manager will be responsible for collecting key data points for the mandatory quarterly reports and work plans, assisting the Program Director with the development of all applicable work plans and reports required by the Grant. The Program Manager combines high integrity and strong communication and team skills with the ability to focus on multiple priorities and drive successful completion of projects and tasks by established deadlines. The Manager is able to interact successfully with multidisciplinary teams including physicians, APPs, residents as well as clinical and administrative personnel. The Manager possesses strong leadership skills and the ability to drive change and assist the Program Director with implementing new initiatives in the Center and sustain collaborations and partnerships with the medical community in the region.

Essential Duties and Responsibilities

• Grant Related Responsibilities:
  • Coordinate the work of CEAD to build and nurture a strong, professional and passionate team in all areas of the Alzheimer's Center at Albany Medical Center's work.
  • Ensure that the CEAD is consistently presented in a strong, positive image to relevant stakeholders, as well as maintain and enhance our reputation in the community.
  • Maintain a working knowledge of significant developments and trends in public health, with particular emphasis on Alzheimer's disease prevention and control.
  • Investigate and interpret pre-award and post-award grant guidelines with all Center staff.
  • Consistently and systematically collect key data points on the goals and objectives established by the DOH grant to assist the Director in completion of all required work plans and reports.
  • In conjunction with the Program Director, preparation of grant application forms for state, private agencies, and foundations. Seek opportunities to apply for various grants and take the lead in completing the applications.
• Responsibilities Related to Center Operations:
  • Recruit, hire and supervise case managers in CEAD. Provide leadership and expertise to staff.
  • Assist with hiring other CEAD personnel (RNs, APPs) on as needed basis.
  • Oversight of clinical operations of the division and prompt resolution of patient relation issues. Completion of all related administrative tasks, reports and correspondence.
  • Close monitoring of provider scheduling and all related metrics including visit volumes, late cancelations and no shows.
  • In conjunction with the CEAD RN staff, administrative oversight of the infusion treatment program, including patient enrollment and ongoing monitoring as well as tracking of all ancillary testing for initial enrollment and ongoing surveillance.
  • Develop and implement all systems necessary to ensure the orderly operation of the program, including but not limited to intake and assessment tools, policy/procedure/development/review, and database management.
  • Collaborate with a variety of related health/human service providers to produce information and educational programs and opportunities for networking. Respond and present requests for educational/informational programs by civic organizations.
  • Meet with patients and/or families facing challenges because of their disease process. Provide care coordination and/or ongoing consultation as needed.
  • Counsel and refer families regarding SSD, Medicare, Medicaid, Managed Long Term Care Programs, TBI programs, etc.
  • Liaison with faculty and students of Albany Medical College in the education of Alzheimer's disease.

Qualifications

• Master's Degree in Social Work, Health or Business Administration - required
• Minimum of 3 years of healthcare and personnel management experience - required
• Minimum of 2 years' experience in the field of neurodegenerative diseases - preferred
• Able to work independently with little supervision.
• Ability to be well organized, flexible and must enjoy the administrative challenges of coordinating and supporting an office of diverse professionals and projects.
• Ability to interact with staff in a fast-paced, every-changing 'environment, often under pressure, while remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality is crucial to this role.
• Excellent personnel and relationship management skills Outstanding work ethic and integrity
• Excellent time management and ability to proactively identify and manage multiple priorities
• In-depth knowledge of strategic planning, grant writing and development and budget management
• Ability to build consensus among multi-disciplinary teams Communication and organizational skills
• Ability to function independently and successfully under the pressure of multiple priorities
• Have a pleasant and approachable demeanor Attention to detail and accuracy
• LCSW- License Clinical Social Worker NYS Licensure & Registration Upon Hire - required
• LMSW - Licensed Medical Social Worker - State Licensure NYS Licensure & Registration Upon Hire - required

Equivalent combination of relevant education and experience may be substituted as appropriate.

Physical Demands

• Standing - Constantly
• Walking - Constantly
• Sitting - Rarely
• Lifting - Frequently
• Carrying - Frequently
• Pushing - Occasionally
• Pulling - Occasionally
• Climbing - Occasionally
• Balancing - Occasionally
• Stooping - Frequently
• Kneeling - Frequently
• Crouching - Frequently
• Crawling - Occasionally
• Reaching - Frequently
• Handling - Frequently
• Grasping - Frequently
• Feeling - Constantly
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Constantly
• Eye/Hand/Foot Coordination - Constantly

Working Conditions

• Extreme cold - Rarely
• Extreme heat - Rarely
• Humidity - Rarely
• Wet - Rarely
• Noise - Constantly
• Hazards - Frequently
• Temperature Change - Rarely
• Atmospheric Conditions - Rarely
• Vibration - Rarely

Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.