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Program Coordinator-RES, 37.5 Hr- Mixed Shift

UMass Memorial Health

Company : UMass Memorial Health

Location : Worcester, MA, 01602

Posted Date : 15 September 2025

Job Type : Other

Category : Community & Social Service

Occupation : Program Coordinator

Job Details

Umass Memorial Health Community Healthlink (CHL)

Joining UMass Memorial Health Community Healthlink (CHL) makes you part of a team doing work that is often life changing for those we serve. We provide high-quality behavioral health care services to individuals, couples, and families that is fulfilling both professionally and personally. CHL has been a leader in central and north Worcester County for over four decades in providing care to those facing mental illness, homelessness and substance use and recovery.

Oversees the operation of the residential component to which assigned consistent with the administrative, programmatic, and clinical policies of Community Healthlink (CHL) and stakeholders.

Major Responsibilities:

  • Provides oversight of assigned residential program.
  • Ensures operational budget for the program is reconciled.
  • Develops budget alongside finance for the areas managed and ensures financial goals are met.
  • Orients and trains new managers to daily operations of the program and division procedures. Ensures all staff are oriented, trained, and maintains required trainings ongoing as required by CHL and provides direct supervision to program managers and ensures direct supervision of all staff is provided as expected by CHL policy and regulatory body.
  • Facilitates the process for referrals, admissions, and discharges.
  • Strives to maintain maximum capacity and ensures regulatory staff ratios set by regulatory body.
  • Takes personnel action regarding hiring and disciplinary procedures.
  • Participates in administrator on-call rotation following CHL and program policy.
  • Serves as liaison among other departments and agencies to facilitate continuum of care.

Position Qualifications:

Required:

  • Bachelor's degree in a related field.
  • MAP, CPR, First Aid certifications must be completed within the first six months after hire date.
  • Satisfactory CORI background check.
  • Current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes including transporting clients in a personal vehicle.

Experience/Skills:

  • Minimum two (2) years of related experience.

Must become MAP certified within 3 months of employment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We are striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

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