Program Coordinator

Program Coordinator

This role supports the Foundational Community Supports program, a statewide program offering eligible Medicaid enrollees supportive housing and supportive employment services.

Location: Seattle, Washington

Hybrid 1: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Program Coordinator is responsible for the accurate, timely maintenance of the Foundational Community Supports data, authorizations, and database.

How you will make an impact:

• Collects, validates, reconciles and reports data; prepares periodic data submissions for contractual/regulatory reporting; communicates and coordinates with internal and external clients to ensure data integrity.
• May coordinate meeting schedules, agendas, materials and document minutes for meetings with internal and external clients.
• Participate in process improvement and database development projects.
• Implement database changes to meet external technical specifications.
• Train and monitor multiple end-users nationally in database application.
• Prepare documentation for and participate in accreditation/regulatory audits.
• Write and update procedure manuals and process workflows.
• Assist Director/Manager to compare data results and identify data trends.
• Develop and produce periodic and ad hoc management reports related to multiple and varied operational metrics upon request.

Minimum Requirements:

Requires a BA/BS degree in a related field, 2-3 years of health care industry experience in web-based and/or Access database structures, standard queries and reporting, or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Experience in Utilization Management preferred.
• Experience in authorization for services including sending authorization and denial letters preferred.
• Provider Change Request (PCR) experience preferred.
• Exception to Rule request experience preferred.
• Experience managing inbox and working phone queue preferred.
• Experience in external referral intake and assignment preferred.
• Reconnection research experience preferred.
• Experience with outcome and capacity reports preferred.
• Knowledge of Medicaid preferred.
• Bilingual in English and Spanish preferred.
• Experienced in interfacing with providers preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $28.97 to $43.46.

Location: Washington State.

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion, consistent with the law.

Job Level: Non-Management Non-Exempt

Workshift: 1st Shift (United States of America)

Job Family: BSP > Program/Project

Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.