Product Manager

Financial Services Product Manager

Join our dynamic team as a Financial Services Product Manager, where you will play a pivotal role in shaping product delivery standards and fostering a mindset shift from project to product. You will work closely with cross-functional teams to enhance product delivery, focusing on digital platforms and enterprise-wide solutions. Your expertise will guide product owners and leaders, ensuring alignment with organizational goals and maximizing value delivery to end users.

In this role, you'll make an impact in the following ways:

• You will be responsible for writing specs for minor features and contributing meaningfully to specs for major features. This includes negotiating the implementation of current work, making the right trade-off decisions to launch products in a high-quality manner, and knowing when to escalate to managers.
• You will work with teams to make recommendations that deliver maximum value to end users as quickly as possible. This involves efficiently assessing the quality and readiness of a release.
• You will manage the product backlog and near-term roadmap, ensuring that it is properly refined, prioritized, and groomed. This includes full ownership of user stories, the refinement process, and ongoing collaboration and updates with stakeholders.
• You will formulate the right business questions to be asked and know how to track down data to inform decisions. This includes using low fidelity tools to outline a design approach and then working with teams to translate them into higher fidelity representations of the feature.

Product Knowledge Sharing and Education:

• You will make regular contact with users of the product and use multiple sources to prioritize roadmap decisions.
• Client Onboarding: You will oversee the onboarding process for new clients, ensuring they are well-acquainted with the product and its features.
• Education of End Users: You will provide training and educational resources to end users, helping them understand and effectively use the product.

Providing Hands-On Support at Pod/Group Level:

• You will provide guidance and support to junior staff, including colleagues at or below the POD group leveling.

Required Skills:

• 5+ years of product experience
• 5+ years of financial services experience
• Possesses curiosity to ask the hard questions, explores new ideas, and continuously learns and researches to meet goals
• Strong communicator and influencer
• Organized, resourceful, and able to prioritize tasks
• Has an interest in constantly learning new tools and technologies and a passion to share your knowledge with the team
• Experience working in an agile environment
• Microsoft Office Suite
• Jira/Confluence

Education Requirements:

• Bachelor's degree in Business Management or related discipline
• Agile Certification (preferred but not required)