Product Manager II

Product Manager

This Product Manager is responsible for end-to-end product planning and execution across the entire business lifecycle for digital web and app self-service tools (Self-Service Products and Platforms) for cable and internet customers. This role involves gathering and prioritizing product requirements, defining product vision, and collaborating with cross-functional teams (IT, sales, marketing, finance, support, and operations). You will be responsible for end-to-end project delivery, from concept to post-delivery result tracking.

The ideal candidate thrives in a fast-paced environment, has great attention to detail and can understand technical complexities quickly. You must partner with stakeholders to understand customer and business issues and then be able to articulate them with technical and design teams.

You will use market research to discover digital product and capability opportunities and appraise new product ideas and marketing programs to ensure successful product launches. This role also requires data analysis acumen to interpret data and research to drive decisions and solutions.

Required Experience:

• Three plus years of digital product management experience, development or related work experience.
• Education: Bachelor's degree in a related field or equivalent experience.
• Technical skills: Experience with Agile software development teams

Skills:

• Expert in analyzing and interpreting data to synthesize recommendations
• Planning, prioritization, organizational and English communication skills

Abilities:

• Ability to work cross-functionally while managing and fostering change
• Ability to show business acumen, sense of urgency and initiative to accomplish job duties
• Ability to manage frequent change
• Ability to listen and reflect understanding of project goals
• Ability to handle multiple projects and tasks
• Ability to solve problems, showing good judgment and thoughtfulness
• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to quickly identify blockers and escalate issues
• Ability to provide transparency into progress and status
• Ability to speak, write and understand English

Preferred qualifications:

• Telecommunications industry experience

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.