Procurement Operations Manager

Company : Johns Hopkins University
Location : Baltimore, MD, 21202
Posted Date : 15 September 2025
Job Type : Full Time
Category : Management
Occupation : Operations Manager
Job Details
We are seeking a Procurement Operations Manager to whom reports to the Director of Purchasing Operations and is a key member of the Procurement Team. This position serves as the project manager for all procurement operations related initiatives and is responsible for daily management of the procurement operations, including overall transactional procurement execution and supply chain operations.
Specific Duties & Responsibilities
- Overall responsibility for day-to-day procurement operations and owns the continued improvement of the user experience as it relates to all procurement processes.
- Manages the transactional purchasing team, developing standard procedures and ongoing training to improve process cycle time and end user experience.
- Manages relationships, acting as central point of contact for performance issues, regular reviews, and development of requirements and modifications.
- Contributes to the development and implementation of improved procurement processes, including optimization of the procure-to-pay processes based on business needs and strategic objectives.
- Develops specialized reporting and informational queries to support procurement operations and customer service
- Develops, leads, & executes project management deliverables, including business requirements documents, detailed project plans, milestone charts, etc.
- Performs business process reengineering and workflow studies to drive improvements in Procurement operations effectiveness and scalability.
- Benchmarks purchasing's current state and develops plans for leading the procurement effort to procure-to-pay (P2P) excellence.
- Prioritizes tasks consistent with meeting overall organizational goals.
- Builds relationships and networks with multiple functions and at the leadership levels.
- Performs other related projects and duties as requested.
- Comprehensive understanding of PO process and requisition to payment processes.
- Solid working knowledge of the procure to pay applications and surrounding business processes for procurement.
- Strong collaborative skills, positive attitude, high energy and results orientation.
- Strong detail orientation and process improvement focus.
- Proven ability to manage and motivate professional staff toward successful results.
- Exceptional ability to effectively articulate difficult ideas and concepts through clear and concise verbal and/or written communication.
- Must be able to think critically and structure creative solutions to ambiguous and difficult challenges.
- Must be able to hit demanding deadlines without requiring constant follow-up.
- Must be able to re-order project priorities on short-notice and adapt to changing requirements.
- Must possess strong conflict management and facilitation skills.
- Bachelor's Degree required preferably in Business, Finance, Accounting, Technology or Engineering. Advanced degree in related discipline preferred.
- Five years of progressively responsible work experience supporting procurement projects, programs and systems in a complex, procure-to-pay (P2P) environment.
- Additional education may substitute for required experience and additional experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
- Requires knowledge of flowcharting software, MS Word, MS Excel and PowerPoint software. Knowledge of SAP and Procure-to-pay solutions preferred.
Role/Level/Range: ATP/04/PF
Starting Salary Range: $73,300 - $128,300 Annually (Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday - Friday, 8:30am - 5:00pm
FLSA Status: Exempt
Location: Hybrid/JH at Keswick
Department name: Buying
Personnel area: University Administration
Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:
Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit
Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit
The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Hybrid: On-site 3-4 days a week
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