Portfolio Director (Change Mgmt COE)

Portfolio Director

The Portfolio Director will be reporting to the Head of AMCB Change Management, this role is accountable for leading enterprise and center of excellence level change initiatives that align with TD's enterprise change strategy and AMCB's business objectives.

The following responsibilities will be critical to the success of the role:

• Develop, lead, and execute tools, technology, data, analytics, and processes to manage Center of Excellence practice.
• In conjunction with the Head of AMCB Change Management develop and drive strategy and transformation efforts.
• Represent the AMCB Change Management team within internal and external forums, forge and maintain partner relationships across stakeholders.
• Be accountable for leading portfolio-level change initiatives that align with TD's enterprise change strategy and AMCB's business objectives.
• Provided dotted line and indirect leadership and mentorship

The Portfolio Director (EPMO) oversees and leads a team of Program and/or Project Managers with accountability for delivering programs and/or projects assigned to a specific portfolio. Portfolios can be comprised of a broad group or collection of initiatives that are not necessarily interdependent but bound by efforts to meet strategic organizational goals, business objectives or aligned by key business leaders.

Depth & Scope:

• Manages portfolios with a moderate to high level of regulatory oversight
• Oversees overall aggregate portfolio financials, benefit realization analysis for a fairly large portfolio of programs/projects
• Manages overall portfolio budget
• Oversees a portfolio comprised of multiple concurrent projects/programs, including IT, generally up to and including projects at the Tier 2 level with a moderately high to high complexity profile
• May on occasion lead the delivery of up to Tier 1 projects/programs
• Directly manages a team of Program/Project Managers to ensure talent needs and capabilities are developed to support long term goals for the unit
• Provides strategic guidance to business/functional leaders to ensure escalated concerns or regulatory or governance related portfolio issues are appropriately managed

Education & Experience:

• Bachelor's Degree required
• Project Management Certification required
• 10+ years relevant experience required
• Comprehensive knowledge of the practices, procedures and principles of project management
• Exposure to financial management with respect to tracking, forecasting and managing project budgets
• Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
• Strong facilitation skills
• Commitment to team skills development and ability to attract top talent
• Team player with ability to build and maintain strong working relationships with internal and external partners
• Ability to create and foster a cohesive team, and promote a positive work environment for all employees
• Ability to think strategically and possess strong business acumen
• Proven ability to stay focused under pressure, demonstrating resilience in challenging situations
• Experienced change agent, able to guide cross-functional teams through complex change from concept to execution
• Comfortable with ambiguity and ability to cope with rapid change
• Strong leadership skills; Leads by example, champions change and develops a highly motivated team to consistently exceed expectations
• Good judgment ability to determine which issues to escalate vs. to resolve independently, and provide suggestions for possible resolution

Physical Requirements:

• Domestic Travel Occasional
• International Travel Never
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading, writing and comprehending instructions Continuous
• Adding, subtracting, multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing and so will you.

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.