POM Product Owner II (Client Onboarding)

Product Owner

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.

We are seeking a dynamic and experienced professional to lead client onboarding initiatives and drive process optimization across cross-functional teams. This role blends project management, product ownership, and business process design to enhance client experience and operational efficiency. The ideal candidate is a strategic thinker with strong communication skills, a passion for innovation, and a background in automation and data-driven decision-making.

Key Responsibilities:

• Lead client onboarding efforts using enterprise platforms and workflow tools.
• Collaborate with operations, UX designers, and engineering teams to ensure seamless implementation and application design.
• Conduct end-to-end process discovery, gap analysis, and workflow optimization.
• Serve as a product owner supporting application design and implementation efforts.
• Translate business needs into actionable requirements and user-friendly solutions.
• Utilize tools such as Jira and Tableau for project tracking and data visualization.
• Apply business architecture principles to align strategy, risk, KPIs, and technology.
• Drive change management initiatives, including training, communication, and stakeholder engagement.
• Support strategic planning using frameworks like OKRs and Balanced Scorecards.
• Analyze data to inform decisions and tell compelling stories through presentations.

Required Qualifications:

• Proven experience in client onboarding and implementation projects.
• Strong understanding of project management methodologies (Agile/Scrum and Waterfall).
• Skilled in business process modeling, workflow design, and process governance.
• Familiarity with enterprise onboarding systems and application design.
• Experience coordinating across departments and managing stakeholder expectations.
• Excellent communication and presentation skills.
• Ability to work independently and lead cross-functional teams.
• Strong analytical mindset with experience in data mining and visualization.

Preferred Qualifications:

• Experience with automation tools and AI-driven process enhancements.
• Certifications in business design, AI, or related fields.
• Background in financial services or healthcare (not required but beneficial).
• Familiarity with systems similar to Sapphire and Pinoneer.
• Passionate, proactive, and able to thrive in a fast-paced environment.

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.