JobsUSAPhilanthropic Services Specialist
Company : Aston Carter
Location : Malvern, PA, 19355
Posted Date : 15 September 2025
Job Details
Philanthropic Services Specialist
As a Philanthropic Services Specialist, you will be responsible for delivering high-quality and efficient services both over the phone and in writing to existing donors and prospects. You will employ a personal and professional approach to attract new prospects and retain existing donors, acting as the voice of the program and donor.
Responsibilities
- Ensure responsiveness by promptly addressing incoming calls and correspondence from donors and prospects.
- Provide accurate information and engage in active listening to deliver high-quality service.
- Maintain non-judgmental and professional communication with all donors and prospects.
- Accurately enter gathered information on account advisors and prospects into the internal recordkeeping system, Gemini.
- Research and resolve donor issues within established timeframes while interacting with internal and external resources.
- Monitor account activity and communicate status updates to donors according to guidelines.
- Understand the necessary levels of approval required by senior staff for specific transactions and communications.
- Maintain and communicate a good level of knowledge regarding donor-advised funds, tax, and charitable giving.
- Address questions from prospective donors, determine their needs, position benefits accordingly, and handle objections.
- Make informed decisions on when to involve senior staff in elevated situations.
- Recommend improvements to enhance workflow and create greater efficiencies.
- Manage follow-up activities with donors and prospects consistent with stated criteria.
- Support extended phone coverage hours as needed.
- Contribute to business-planning initiatives and participate in all relevant meetings and training sessions.
- Participate in special projects and perform other duties as assigned.
Essential Skills
- Bachelor's degree in business, economics, or finance obtained in 2023 or later.
- Experience in customer-facing settings such as hospitality, banking, collections, financial planning, loan processing, or B2B.
- Proficiency in accounting and client service.
- Strong customer support skills.
- Proficiency in Excel.
Additional Skills & Qualifications
- Previous internship experience is a plus.
- Experience in business planning is desirable.
Work Environment
The team consists of 15 members and operates onsite two days a week (Tuesday and Wednesday) with a 37.5-hour workweek. There is a blackout period for PTO from October 15 to January 15, although the organization does not operate on Thanksgiving, Christmas, and New Year's Day. During November and December, increased business hours and overtime are required. Candidates must provide holiday and vacation requests prior to interviewing, which could impact selection. The role offers a hybrid work environment at 45 Liberty Boulevard, Malvern, PA.
Job Type & Location
This is a Contract position based out of Malvern, Pennsylvania.
Pay and Benefits
The pay range for this position is $18.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Malvern, PA.
Application Deadline
This position is anticipated to close on Sep 24, 2025.
Recently Posted Jobs
Graduate Registed Nurse (GN)
Touchstone Communities
San Antonio, TX
Procurement Specialist
Entergy
Hammond, LA
Full-Time Registered Nurse - Cardiac Short Stay Unit (Nights)
South Shore Health
Milton, MA
Machine Parts Inspector I
V2X
Indianapolis, IN
Airport Cabin Supervisor - SFO
Unifi
San Francisco, CA
Store Manager In Trianing
Dollar Tree
Wilmington, NC
Travel Director - Long Term Care Physical Therapist - $2,340 per week
CoreMedical Group
Greensboro, VT
Sample Prep Technician - Rochester-Spencerport NY
BioLife Plasma Services
Rochester, NY
Hybrid -MCAT Prep Instructor - Queens College
Kaplan
Long Island City, NY
Software Developer
Citi
Tampa, FL
Automation Engineer 5
CDM Smith
Mesa, AZ
Travel Med-Surg & Step-Down Registered Nurse - $2,057 per week
Genesis HealthCare
Hilo, HI
Travel Radiology Technician - $1,810 per week
Titan Medical Group
Cumming, GA
HYBRID School Psychologist
Amergis Healthcare Staffing
Greenwood, IN
Principal Field Clinical Engineer
Boston Scientific
Arden Hills, MN
4am Inbound (Stocking) (T0215)
Target
St Cloud, MN
Physical Therapist Assistant-Float PRN
Upstream Rehabilitation
Johnstown, PA
Assistant Merchant - Marine
Bass Pro Shops
Springfield, MO
Sales Fundamentals JOB Training Opportunity
Year Up United
Providence, RI
Supervisor - Shift leader
Freddy's Frozen Custard & Steakburgers
Akron, OH
Other Jobs You May Like
Environmental Health & Safety Specialist II | NA Logistics Center (NALC)
Company : Nike
Location : Memphis, TN
Top searches
Employment opportunities at Aston Carter
- Aston Carter jobs near me Malvern, PA
- Aston Carter jobs hiring near me Malvern, PA
- Aston Carter jobs near Malvern, PA
- Aston Carter jobs hiring near me
- Aston Carter openings near me
- Aston Carter jobs near me in Malvern, PA
- Aston Carter jobs hiring in Malvern, PA
- Employment opportunities near me
- Job openings near me
- Jobs hiring immediately
Trending Searches in Malvern, PA