Peer Specialist/Case Manager ACCS, Worcester, 37.5 Hours, Days

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

CSP Case Managers meet with referred clients in a variety of community settings, complete intake assessments and person-centered service plans, then assist clients with achieving the goals identified in those plans. CSP duties include researching community-based resources and assisting clients to connect with these resources by helping with things such as short-term transportation, advocacy, encouragement, skills building, coaching, and completing paperwork.

Responsibilities

• Work effectively and as part of a team to provide information, support, and advocacy to assist Persons in articulating and developing their recovery goals.
• Provide service in a manner that meets agency requirements and the needs of the Person.
• Effectively document service activities according to agency/program standard
• Partner with other members of the Integrated Team: directors, LPHA's, psychiatrists, etc.. in order to assist Persons in providing the best possible process of recovery
• Assist, encourage and empower Persons using mental health and addiction services
• Facilitate mutual support and self-help groups.
• Guide Persons in developing WRAP or crisis plans.
• Work with and support Persons to prepare for formal and informal meetings including IAP meetings and social networking events.
• Build effective working relationships with agencies and organizations in support of the Person's recovery.
• Participate in workshops, conferences and training to keep current with emerging evidenced based recovery oriented practices.
• Perform other related job duties
• Attend Integrated Staff Meetings and Daily Rounds.
• Will provide transportation to persons as needed. May include transporting in individuals in personal or program vehicle.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

Qualifications

• Grade 5: Case Manager I: Minimum of a High School Diploma/GED/HiSet; Associates degree preferred
• Grade 6: Case Manager II: Requires a Bachelor's degree; preferably in the field of psychology or human services
• Previous/current participation in MH system as recipient of service and a willingness to convey this experience as relevant, and must be certified or be eligible for the Mass Peer Specialist training and be certified within 6 months of being hired.
• Lived Experience Required
• Bilingual candidates are strongly encouraged to apply
• Current valid US-issued drivers license and ability to provide a registered, inspected and insured automobile for work related purposes including transporting clients in a personal vehicle and travel between work sites
• Must be able to pass a CORI background check

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.